My Account page

You can access your basic profile and security settings and manage notifications from the My Account page. Additionally, you can change your password or delete your account from here.

The Profile tab of the My account page gives you an overview of your account, including the name displayed in your account, your account email address (both of which your can change here), your role, and access type. You can add a profile picture here by clicking on the image icon on the left.

You can also delete your account here by clicking 'Delete my account' at the bottom. Please note that on deleting your account, you will lose access to all of SEON's services and all your personal data will be permanently deleted. 

On the Security tab, you have the option to change your password and enable/disable two-factor authentication (2FA) for your account. 

You can set up email notifications from the Notifications section of the My Account page.

There are two main types of notifications: Transaction Notifications and Applied Rule Notifications, both of which you can enable and set up using specific trigger actions that occur within a certain time frame. 

These notifications are set on an account level only. This means the notification emails will be sent to the email your account is associated with.

Transaction notifications

Get notified when a specific number of transactions’ fraud scores meet or exceed a threshold, or when a specific transaction state is me using Transaction Notifications. You can set the fraud score threshold or the state as well as the number of transactions required to trigger the notification.
 

Applied rule notifications

Applied rule notifications tell you when one or more rules in your account are triggered by transactions passed to the SEON platform. You can set rules from within the Scoring Engine section of the admin system.

You'll be notified when the number of transactions triggering a rule reaches a specific value or alternatively get a daily/weekly/monthly digest of all transactions that meet the specific criteria.