Tutorial & Support

If you need more information on SEON’s functions, click Tutorial in the menu which will open a new overlaid window at the bottom of the screen. 

The Tutorial will guide you through all features of the SEON Admin Panel, step-by-step, highlighting the appropriate parts of the screen and providing a detailed explanation.

Use the “back” and “next” buttons to navigate, or open the navigation section in the bottom right corner to get an overview of all the steps. To stop the tutorial click stop tour on the right side.
 

If you or a new group of fraud analysts in your team require a detailed introduction to the platform, you can always contact our CS team for assistance.

Feel free to ask questions about our service through the Support Page; we will reply as soon as possible. Attachments can be sent here as well.

The SEON Team is available at info@seon.io or support@seon.io. Our dev team can be contacted at dev@seon.io.

You can open a ticket on the Admin Panel, talk to us directly on a Skype or Slack channel or over the phone. Our Customer Success team is at your disposal 24/7.

Using the Schedule a Call button on the left hand side, you are able to book a meeting with one of our representatives who can walk you through the features of the platform and understand better how it can fit your specific use case.