Introducing the brand new Device Fingerprinting native mobile SDK versions

We’re thrilled to announce the launch of Case Management, a comprehensive tool designed to simplify investigations, enhance collaboration and ensure no detail is overlooked in managing alerts and escalating cases.

At SEON, we’re always exploring ways to empower your compliance and fraud prevention workflows. Today, we’re thrilled to announce the launch of <a href="https://seon.io/products/case-management/">Case Management</a>, a comprehensive tool designed to simplify investigations, enhance collaboration and ensure no detail is overlooked in managing alerts and escalating cases.&nbsp;

Case Management empowers your team to make faster, more accurate decisions with tools that simplify investigations, enhance collaboration and streamline regulatory reporting.<ul><li>Enhance fraud and AML team collaboration while maintaining distinct roles and responsibilities with shared notes, auditable records and automated alert assignments based on workload</li><li>Build stronger cases by consolidating fraud and AML data into one platform, ensuring no critical information is overlooked.</li><li>Adapt to evolving business needs with effortless adjustments to rules, thresholds, and signals across regions and products.</li></ul> &nbsp;

<ol><li>Create targeted alerts for fraud and money laundering scenarios, like high-risk transactions or unusual logins, to catch activity that requires deeper investigation without impacting transactions.</li><li>Escalate alerts to cases using a custom checklist for thorough reviews, and streamline investigation documentation with notes, attachments, and linked transactions.</li><li>Reduce reporting time with tools that auto-fill case details, use AI to write case narratives, file reports directly with regulatory authorities and maintain audit-ready records.</li></ol> &nbsp;

By centralizing information, automating workflows and enabling clear communication across teams, this new tool helps you save time, reduce errors and focus on what matters most—protecting your business from risk.&nbsp;

Reach out to <a href="mailto:support@seon.io">support@seon.io</a> to get access and check out our <a href="https://docs.seon.io/knowledge-base/case-management/case-management-overview#overview">Case Management Knowledge Base</a> for step-by-step guides and helpful information. &nbsp;<figure class="image image_resized CUSTOM_image-modal CUSTOM_rounded CUSTOM_shadow" style="width:87.34%;"><img src="https://resources.cdn.seon.io/seon-docs/Screenshot_2024_12_06_at_2_44_52_PM_8bd59294ac.png"></figure>&nbsp;

Introducing Case Management

Enhance your transaction management with our latest update – You can now add custom fields as standalone columns on the Transactions page, making it easier to organize and analyze data at a glance.

We’re excited to introduce a new feature on the Transactions page: you can now add custom fields as standalone columns. Previously, custom fields were displayed in a single column, which made quick reading and analysis trickier. With this update, custom fields are now easier to organize and view, greatly enhancing the usability of your Transaction list.

<ol><li>Go to the Transactions page.</li><li>Click View settings on the top right.</li><li>Under Add new fields, select the custom field from the dropdown.</li><li>Start typing or scroll down to find the field you need.</li><li>Click Save.</li></ol><figure class="image CUSTOM_image-modal CUSTOM_rounded CUSTOM_shadow image_resized" style="width:85.44%;"><img src="https://resources.cdn.seon.io/seon-docs/Screenshot_2024_10_09_at_11_36_04_3383332635.jpg"></figure>Try adding a custom field and finetune <a href="https://admin.seon.io/transactions">your Transaction list</a> so it displays all the information you and your team need at first glance.

New options to handle and display custom fields

With SEON’s transaction monitoring, you can identify suspicious patterns, assign precise risk scores and flag anomalies for immediate investigation. To detect these anomalies even faster, we’ve introduced a new aggregate comparison.

With SEON’s transaction monitoring, you can identify suspicious patterns, assign precise risk scores and flag anomalies for immediate investigation. To detect these anomalies even faster, we’ve introduced a new aggregate comparison.

You can now create custom rules to compare two aggregate values, providing a more granular view of behavior shifts by analyzing current patterns against historical data.Examples of detected behaviors include:<ul><li>Exceeding a deposit or withdrawal ratio: total withdrawal amounts are 95% larger than total deposits over the last 30 days</li><li>Exercising a refund ratio: card refund totals surpassing payments within a 30-day period</li><li>Rapid, unusual purchase growth, with transactions surpassing historical trends by over 100%</li></ul>Learn more about using the new aggregate comparison <a href="/knowledge-base/transactions-scoring/custom-rules-and-parameters#velocity-rules">here</a>.&nbsp;<figure class="image CUSTOM_image-modal CUSTOM_rounded CUSTOM_shadow image_resized" style="width:86.49%;"><img src="https://resources.cdn.seon.io/seon-docs/aggregate_comparison_cdba7b6a43.png"><figcaption>Example: The total transaction amount in EUR from the past day for the same User ID is more than double the average transaction amount in EUR from the past 4 weeks for the same User ID.</figcaption></figure>

Aggregate comparison for enhanced anomaly detection

Stay up-to-date with the rapidly changing technological environment with our latest JavaScript SDK.

SEON is constantly discovering new ways to fight fraud and strives to stay up-to-date with the rapidly changing software technology environment to deliver effective and accurate fraud prevention solutions. This is exactly why we’re happy to introduce the new Device Intelligence Javascript SDK v6, which includes behavior signals.

<h4>New signals</h4><ul><li>New <a href="https://docs.seon.io/knowledge-base/device-fingerprinting/understanding-behavioral-data-signals-with-device-intelligence#overview">Behavioral signals</a> with keystroke, form fill out and cursor characteristics analysis</li><li>Suspicious browser profile replaced with dynamic Suspicious Flags for more enhanced fraud signals</li><li>Introducing various <a href="https://docs.seon.io/api-reference/fraud-api#javascript-agent-v5">new data fields</a> like API spoofing, region and timezone fields</li></ul><h4>Updates</h4><ul><li>Browser hash stability improvements</li><li>Improved Proxy and VPN detection</li><li>Reduced device intelligence session size</li><li>General performance improvements</li><li>Restructured network analysis&nbsp;</li><li>The API Policy has been changed. More details about the new policy can be found <a href="https://docs.seon.io/api-reference/api-policy">here</a>.</li></ul>

To update to the latest version of the JS SDKs, follow the applicable migration guides:<ul><li><a href="https://github.com/seontechnologies/seon-web-sdk-public">The JS SDK v6 is available on GitHub</a></li><li><a href="https://docs.seon.io/api-reference/fraud-api#javascript-agent-v6">Fraud API documentation and Javascript SDK Integration</a></li><li><a href="https://docs.seon.io/api-reference/migration-guides#js-sdk-v5-to-v6-guide">Migration Guide from v5 to v6</a></li></ul><customtextblock class="custom_tip" props="variant=tip">Learn more about Device Fingerprinting <a href="https://docs.seon.io/knowledge-base?sectionId=13">dedicated Knowledge Base</a></customtextblock>

Introducing the new Device Intelligence JS SDK version 6 with Behavioral Data Signals

Increased character limit and extended formatting options for better documentation and easier communication within the SEON platform.

We’ve improved our Notes functionality and significantly increased the character limit of notes added to transactions, &nbsp;customers etc., so you and your team can share information and handle manual reviews faster and easier.&nbsp;<figure class="image CUSTOM_image-modal CUSTOM_rounded CUSTOM_shadow image_resized" style="width:87.41%;"><img src="https://resources.cdn.seon.io/seon-docs/Screenshot_2024_07_01_at_16_48_10_aba4b1c33e.png"></figure>&nbsp;

In addition to the character limit being increased to 20,000 (formerly 255), notes now support bold, italic and strikethrough text, in addition to bulleted and numbered lists. This enables you to provide clear and concise documentation for others on your SEON team, making communication and collaboration more efficient.&nbsp;&nbsp;

You can also add notes to alerts and cases for better documentation. Notes added to alert checklist items will also appear in relevant alert and case notes.<customtextblock class="custom_note" props="variant=note">Case management is currently only available for select Beta customers. If you would like it to be added to your account, don't hesitate to <a href="https://admin.seon.io/support/">reach out to our team</a>.&nbsp; &nbsp;</customtextblock>

Extended formatting options in the Notes functionality for clear communication and better collaboration

Geolocation data collection, now seamlessly integrated into SEON's Device Fingerprinting SDK across all platforms, including JavaScript, iOS, and Android.

We are thrilled to announce a significant upgrade to our fraud prevention toolkit: Geolocation data collection, now seamlessly integrated into SEON's Device Fingerprinting SDK across all platforms, including JavaScript, iOS, and Android.This enhancement not only fortifies your fraud detection capabilities but also ensures compliance with geolocation regulations while offering robust location-based analytics and filtering for targeted customer engagement.<figure class="image CUSTOM_image-modal CUSTOM_rounded CUSTOM_shadow image_resized" style="width:83.17%;"><img src="https://resources.cdn.seon.io/seon-docs/unnamed_f83f6295f1.jpg"><figcaption>Geolocation data and Device Fingerprinting</figcaption></figure>&nbsp;

Whether it's tracking the precise origin of suspicious transactions or detecting anomalies in user behavior across diverse regions, Geolocation data collection equips you with the insights needed to identify and combat fraudulent activities with unmatched precision.<figure class="image CUSTOM_image-modal CUSTOM_rounded CUSTOM_shadow image_resized" style="width:84.45%;"><img src="https://resources.cdn.seon.io/seon-docs/unnamed_ccb9f35fd9.png"><figcaption>Blocking a user from a restricted location</figcaption></figure>&nbsp;

Seamlessly integrated into SEON's Device Fingerprinting SDK, this capability enables you to collect and process location data in accordance with applicable laws and guidelines. By adhering to compliance standards, you can mitigate regulatory risks while strengthening your fraud prevention strategy.&nbsp;

With robust validation mechanisms, including advanced VPN and residential proxy detection, remote access tool identification, bot and automation detection, geolocation spoofing prevention, and device integrity solutions, you can trust that the geolocation data collected by SEON is authentic and reliable. By leveraging multiple device fingerprinting data points, our technology ensures the accuracy and integrity of geolocation data, empowering you to make informed decisions and thwart fraudulent activities effectively.&nbsp;

Gain access to valuable insights into customer behavior and preferences based on their geographical location. Leverage this data to tailor your marketing campaigns, personalize user experiences, and optimize your offerings for specific regions or demographics.<customtextblock class="custom_tip" props="variant=tip">Head to <a href="https://docs.seon.io/knowledge-base/device-fingerprinting/understanding-geolocation-data-with-device-fingerprinting#overview">our dedicated Knowledge Base article</a> for a deep dive into geolocation data and how you can use it to stop fraud.</customtextblock>

Geolocation data is now available in all Device Fingerprinting SDKs

Master SEON faster with the help of our brand new AI Support Chatbot, now available on SEON Docs.

We are happy to introduce our latest innovation: the AI Support Chatbot, now available on SEON Docs. This tool is designed to provide you with round-the-clock support, ensuring immediate access to accurate and relevant information about SEON's features.<figure class="image CUSTOM_image-modal CUSTOM_rounded CUSTOM_shadow image_resized" style="width:73.52%;"><img src="https://resources.cdn.seon.io/seon-docs/Screenshot_2024_02_22_at_15_28_17_1eb804236e.png"></figure>&nbsp;

Developed using data from our technical documentation and internal resources, the AI Chatbot is designed to deliver precise answers swiftly, without you having to navigate through our extensive Docs and Knowledge Base.In scenarios where the AI Support Chatbot might not have immediate answers, our dedicated Customer Success team will be here to offer their expertise, guaranteeing that you always have the support you need.&nbsp;

Experience the efficiency of our AI Support Chatbot today by <a href="https://docs.seon.io/">visiting SEON Docs</a>. We’re eager to hear about your experience and welcome any feedback you may have. Your input is invaluable as we strive to continuously improve our services and utilize AI for more efficient fraud prevention.&nbsp;

Introducing our AI Support chatbot on SEON Docs

With the optimized AML pricing structure, a single payment once per individual allows you to continuously monitor that person throughout the entire year.

We've optimized our AML pricing structure: now, a single payment once per individual allows you to continuously monitor that person throughout the year. This update not only enhances flexibility but also ensures more cost-effective frequent screenings.&nbsp;

If you're already using our Fraud API, enabling <a href="https://docs.seon.io/knowledge-base/data-enrichment/aml-data-sources#overview">additional data fields</a> is a breeze. Our lightweight API delivers speedy results and integrates seamlessly with your tech stack.For more details, explore our <a href="https://docs.seon.io/knowledge-base/data-enrichment/working-with-aml-api#overview">AML API documentation</a>. Remember, our Customer Success team is always on hand to assist with integration whenever you need it. &nbsp;

AML pricing model update

The new versions of the Phone and Email APIs come with an extra 30+ social and digital checks.

Now you can be even more certain who’s on the other end of the transaction: The new versions of the Phone and Email APIs come with an extra 30+ social and digital checks bringing the total to 92. By giving you more signals and ultimately more customer insights, you can further enhance the data you already receive from us to make better decisions and mitigate risk when it comes to identifying potential fraudsters.&nbsp;&nbsp;

Fraudsters rarely take the time to build up a legitimate digital presence connected to their throwaway emails or phone numbers - it’s simply not economical for them. Therefore, having no social and digital accounts connected to their info can be a telltale sign of something suspicious.Now offering a total of 90+ social and digital lookups, your decision-making and fraud scoring just got a bit more precise. Here’s the list of social and digital profiles SEON checks when running a manual lookup or using the Phone and/or Email APIs.&nbsp; &nbsp;<figure class="table" style="float:left;"><table style="border-bottom:none;border-left:none;border-right:none;border-top:none;"><tbody><tr><td style="background-color:#ffffff;border-bottom:0.75pt solid #000000;border-left:0.75pt solid #000000;border-right:0.75pt solid #000000;border-top:0.75pt solid #000000;padding:6pt;vertical-align:top;">aboutme</td><td style="background-color:#ffffff;border-bottom:0.75pt solid #000000;border-left:0.75pt solid #000000;border-right:0.75pt solid #000000;border-top:0.75pt solid #000000;padding:6pt;vertical-align:top;">diigo</td><td style="background-color:#ffffff;border-bottom:0.75pt solid #000000;border-left:0.75pt solid #000000;border-right:0.75pt solid #000000;border-top:0.75pt solid #000000;padding:6pt;vertical-align:top;">docker</td></tr><tr><td style="background-color:#ffffff;border-bottom:0.75pt solid #000000;border-left:0.75pt solid #000000;border-right:0.75pt solid #000000;border-top:0.75pt solid #000000;padding:6pt;vertical-align:top;">altbalaji*</td><td style="background-color:#ffffff;border-bottom:0.75pt solid #000000;border-left:0.75pt solid #000000;border-right:0.75pt solid #000000;border-top:0.75pt solid #000000;padding:6pt;vertical-align:top;">duolingo</td><td style="background-color:#ffffff;border-bottom:0.75pt solid #000000;border-left:0.75pt solid #000000;border-right:0.75pt solid #000000;border-top:0.75pt solid #000000;padding:6pt;vertical-align:top;">eventbrite</td></tr><tr><td style="background-color:#ffffff;border-bottom:0.75pt solid #000000;border-left:0.75pt solid #000000;border-right:0.75pt solid #000000;border-top:0.75pt solid #000000;padding:6pt;vertical-align:top;">bitmoji</td><td style="background-color:#ffffff;border-bottom:0.75pt solid #000000;border-left:0.75pt solid #000000;border-right:0.75pt solid #000000;border-top:0.75pt solid #000000;padding:6pt;vertical-align:top;">firefox</td><td style="background-color:#ffffff;border-bottom:0.75pt solid #000000;border-left:0.75pt solid #000000;border-right:0.75pt solid #000000;border-top:0.75pt solid #000000;padding:6pt;vertical-align:top;">gaana</td></tr><tr><td style="background-color:#ffffff;border-bottom:0.75pt solid #000000;border-left:0.75pt solid #000000;border-right:0.75pt solid #000000;border-top:0.75pt solid #000000;padding:6pt;vertical-align:top;">bodybuilding</td><td style="background-color:#ffffff;border-bottom:0.75pt solid #000000;border-left:0.75pt solid #000000;border-right:0.75pt solid #000000;border-top:0.75pt solid #000000;padding:6pt;vertical-align:top;">freelancer</td><td style="background-color:#ffffff;border-bottom:0.75pt solid #000000;border-left:0.75pt solid #000000;border-right:0.75pt solid #000000;border-top:0.75pt solid #000000;padding:6pt;vertical-align:top;">giphy</td></tr><tr><td style="background-color:#ffffff;border-bottom:0.75pt solid #000000;border-left:0.75pt solid #000000;border-right:0.75pt solid #000000;border-top:0.75pt solid #000000;padding:6pt;vertical-align:top;">codecademy</td><td style="background-color:#ffffff;border-bottom:0.75pt solid #000000;border-left:0.75pt solid #000000;border-right:0.75pt solid #000000;border-top:0.75pt solid #000000;padding:6pt;vertical-align:top;">hubspot</td><td style="background-color:#ffffff;border-bottom:0.75pt solid #000000;border-left:0.75pt solid #000000;border-right:0.75pt solid #000000;border-top:0.75pt solid #000000;padding:6pt;vertical-align:top;">kommo</td></tr><tr><td style="background-color:#ffffff;border-bottom:0.75pt solid #000000;border-left:0.75pt solid #000000;border-right:0.75pt solid #000000;border-top:0.75pt solid #000000;padding:6pt;vertical-align:top;">deliveroo</td><td style="background-color:#ffffff;border-bottom:0.75pt solid #000000;border-left:0.75pt solid #000000;border-right:0.75pt solid #000000;border-top:0.75pt solid #000000;padding:6pt;vertical-align:top;">komoot</td><td style="background-color:#ffffff;border-bottom:0.75pt solid #000000;border-left:0.75pt solid #000000;border-right:0.75pt solid #000000;border-top:0.75pt solid #000000;padding:6pt;vertical-align:top;">nike</td></tr><tr><td style="background-color:#ffffff;border-bottom:0.75pt solid #000000;border-left:0.75pt solid #000000;border-right:0.75pt solid #000000;border-top:0.75pt solid #000000;padding:6pt;vertical-align:top;">snapchat (phone+email)</td><td style="background-color:#ffffff;border-bottom:0.75pt solid #000000;border-left:0.75pt solid #000000;border-right:0.75pt solid #000000;border-top:0.75pt solid #000000;padding:6pt;vertical-align:top;">plurk</td><td style="background-color:#ffffff;border-bottom:0.75pt solid #000000;border-left:0.75pt solid #000000;border-right:0.75pt solid #000000;border-top:0.75pt solid #000000;padding:6pt;vertical-align:top;">rappi</td></tr><tr><td style="background-color:#ffffff;border-bottom:0.75pt solid #000000;border-left:0.75pt solid #000000;border-right:0.75pt solid #000000;border-top:0.75pt solid #000000;padding:6pt;vertical-align:top;">replit</td><td style="background-color:#ffffff;border-bottom:0.75pt solid #000000;border-left:0.75pt solid #000000;border-right:0.75pt solid #000000;border-top:0.75pt solid #000000;padding:6pt;vertical-align:top;">seoclerks</td><td style="background-color:#ffffff;border-bottom:0.75pt solid #000000;border-left:0.75pt solid #000000;border-right:0.75pt solid #000000;border-top:0.75pt solid #000000;padding:6pt;vertical-align:top;">snapdeal*</td></tr><tr><td style="background-color:#ffffff;border-bottom:0.75pt solid #000000;border-left:0.75pt solid #000000;border-right:0.75pt solid #000000;border-top:0.75pt solid #000000;padding:6pt;vertical-align:top;">soundcloud</td><td style="background-color:#ffffff;border-bottom:0.75pt solid #000000;border-left:0.75pt solid #000000;border-right:0.75pt solid #000000;border-top:0.75pt solid #000000;padding:6pt;vertical-align:top;">starz</td><td style="background-color:#ffffff;border-bottom:0.75pt solid #000000;border-left:0.75pt solid #000000;border-right:0.75pt solid #000000;border-top:0.75pt solid #000000;padding:6pt;vertical-align:top;">strava</td></tr><tr><td style="background-color:#ffffff;border-bottom:0.75pt solid #000000;border-left:0.75pt solid #000000;border-right:0.75pt solid #000000;border-top:0.75pt solid #000000;padding:6pt;vertical-align:top;">adult sites</td><td style="background-color:#ffffff;border-bottom:0.75pt solid #000000;border-left:0.75pt solid #000000;border-right:0.75pt solid #000000;border-top:0.75pt solid #000000;padding:6pt;vertical-align:top;">weibo (phone+email)</td><td style="background-color:#ffffff;border-bottom:0.75pt solid #000000;border-left:0.75pt solid #000000;border-right:0.75pt solid #000000;border-top:0.75pt solid #000000;padding:6pt;vertical-align:top;">shopclues (only phone)</td></tr><tr><td style="background-color:#ffffff;border-bottom:0.75pt solid #000000;border-left:0.75pt solid #000000;border-right:0.75pt solid #000000;border-top:0.75pt solid #000000;padding:6pt;vertical-align:top;">taringa</td><td style="background-color:#ffffff;border-bottom:0.75pt solid #000000;border-left:0.75pt solid #000000;border-right:0.75pt solid #000000;border-top:0.75pt solid #000000;padding:6pt;vertical-align:top;">tiki*</td><td style="background-color:#ffffff;border-bottom:0.75pt solid #000000;border-left:0.75pt solid #000000;border-right:0.75pt solid #000000;border-top:0.75pt solid #000000;padding:6pt;vertical-align:top;">venmo</td></tr><tr><td style="background-color:#ffffff;border-bottom:0.75pt solid #000000;border-left:0.75pt solid #000000;border-right:0.75pt solid #000000;border-top:0.75pt solid #000000;padding:6pt;vertical-align:top;">treehouse</td><td style="background-color:#ffffff;border-bottom:0.75pt solid #000000;border-left:0.75pt solid #000000;border-right:0.75pt solid #000000;border-top:0.75pt solid #000000;padding:6pt;vertical-align:top;">vivino</td><td style="background-color:#ffffff;border-bottom:0.75pt solid #000000;border-left:0.75pt solid #000000;border-right:0.75pt solid #000000;border-top:0.75pt solid #000000;padding:6pt;vertical-align:top;">vkontakte*</td></tr><tr><td style="background-color:#ffffff;border-bottom:0.75pt solid #000000;border-left:0.75pt solid #000000;border-right:0.75pt solid #000000;border-top:0.75pt solid #000000;padding:6pt;vertical-align:top;">wattpad</td><td style="background-color:#ffffff;border-bottom:0.75pt solid #000000;border-left:0.75pt solid #000000;border-right:0.75pt solid #000000;border-top:0.75pt solid #000000;padding:6pt;vertical-align:top;">xing</td><td style="background-color:#ffffff;border-bottom:0.75pt solid #000000;border-left:0.75pt solid #000000;border-right:0.75pt solid #000000;border-top:0.75pt solid #000000;padding:6pt;vertical-align:top;">yandex</td></tr></tbody></table></figure>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Head to the <a href="https://docs.seon.io/api-reference/introduction#quick-start">API reference</a> for the up-to-date documentation on our APIs and update to the new versions today!

SEON now checks 90+ social and digital lookups

Important update: we are introducing a new API policy and sunsetting currently available endpoints. 

As part of our efforts to provide you with always up-to-date tools to fight fraud at SEON, we are sunsetting some of our currently available API endpoints and introducing brand new ones under the umbrella of our <a href="https://docs.seon.io/api-reference/api-policy">new API policy</a> and also sunsetting old, outdated Device Fingerprinting SDK versions. As part of our new API policy, we are also introducing <a href="https://docs.seon.io/api-reference/migration-guides#api-versioning-changes">a new versioning scheme</a> for all of our API endpoints.Don’t worry, you have time for the migration to the new API endpoints and/or the newest Device Fingerprinting SDK versions until May 2024. We won’t implement any changes considered as breaking changes until this date.&nbsp;

Here's everything you need to know about the new API policy and the sunsetting process, with all the measures need to be taken:What does sunsetting actually mean?&nbsp;In case of APIs, it means that after the sunsetting, any request sent to the old endpoints will be rejected.In case of SDKs, it means that <code>device_details</code> won’t be returned (it affects the rule evaluation too) if the request was sent with a sunsetted Device Fingerprinting SDK version (<code>"device_details”:null,</code> will be returned in the response).To avoid any inconveniences, here’s what you’ll need to do:- <a href="https://docs.seon.io/api-reference/api-policy">Read our new API policy</a> - Collect which API endpoints / deprecated Device Fingerprinting SDK versions are called and used by your organization - Follow the necessary API/SDK updates detailed in the <a href="https://docs.seon.io/api-reference/migration-guides">migration guides</a>. - If applicable, implement the necessary changes to stay compliant with our new API policy too.Please update to the latest available versions applicable to you as soon as possible and no later than January 31, 2024, following the detailed migration guides linked below. What APIs and Device Fingerprinting SDKs are affected?<ul><li><a href="https://docs.seon.io/api-reference/migration-guides#payload-based-authentication-guide">Payload-based Authentication</a></li><li>Fraud API <a href="https://docs.seon.io/api-reference/migration-guides#fraud-api-v1.0-to-v2-guide">v1.0</a></li><li>AML API <a href="https://docs.seon.io/api-reference/migration-guides#aml-api-v1.0-to-v1-guide">v1.0</a></li><li>Email API <a href="https://docs.seon.io/api-reference/migration-guides#email-api-v1.0-to-v2-guide">v1.0</a>, <a href="https://docs.seon.io/api-reference/migration-guides#email-api-v2.0-to-v2-guide">v2.0</a>, <a href="https://docs.seon.io/api-reference/migration-guides#email-api-v2.1-to-v2-guide">v2.1,</a> <a href="https://docs.seon.io/api-reference/migration-guides#email-api-v2.2-to-v2-guide">v2.2</a></li><li>IP API <a href="https://docs.seon.io/api-reference/migration-guides#ip-api-v1.0-to-v1-guide">v1.0</a></li><li>Phone API <a href="https://docs.seon.io/api-reference/migration-guides#phone-api-v1.0-to-v1-guide">v1.0</a>, <a href="https://docs.seon.io/api-reference/migration-guides#phone-api-v1.1-to-v1-guide">v1.1</a>, <a href="https://docs.seon.io/api-reference/migration-guides#phone-api-v1.2-to-v1-guide">v1.2</a>, <a href="https://docs.seon.io/api-reference/migration-guides#phone-api-1.3-to-v1-guide">v1.3</a>, <a href="https://docs.seon.io/api-reference/migration-guides#phone-api-v1.4-to-v1-guide">v1.4</a></li><li>Android SDK <a href="https://docs.seon.io/api-reference/migration-guides#android-sdk-v1-to-v6-guide">v1</a>, <a href="https://docs.seon.io/api-reference/migration-guides#android-sdk-v2-to-v6-guide">v2</a></li><li>iOS SDK <a href="https://docs.seon.io/api-reference/migration-guides#ios-sdk-v1-to-v5-guide">v1</a>, <a href="https://docs.seon.io/api-reference/migration-guides#ios-sdk-v2-to-v5-guide">v2</a>, <a href="https://docs.seon.io/api-reference/migration-guides#ios-sdk-v3-to-v5">v3</a></li><li>JavaScript SDK <a href="https://docs.seon.io/api-reference/migration-guides#js-sdk-v1-or-v2-to-v5-guide">v1, v2</a>, <a href="https://docs.seon.io/api-reference/migration-guides#js-sdk-v3-to-v5-guide">v3</a></li></ul>If you’re stuck or have any questions, do not hesitate to reach out to us <a href="https://admin.seon.io/support">on our Support page</a> or via support@seon.io.&nbsp; &nbsp;

Important: Update your integrations to comply with our new API policy and upgrade from soon-to-be-deprecated API and SDK versions

Introducing the new assign functionality for better collaboration within your team and improved data exporting capabilities.

Collaboration is the cornerstone of success, and we want to make sure your team has all the necessary tools to make fighting fraud a team sport. We are introducing a new functionality enabling you and your team to assign transactions to each other for review. Make sure that no suspicious user activity gets overlooked while also keeping track of everyone’s responsibilities and efforts. In addition to this new feature, we also made exporting your transaction list faster and more convenient so you can fully harvest data and get valuable insights.&nbsp;

You can easily assign a transaction to anyone on your team (including yourself) from the Transactions list: just select the team member you want to review the transaction from the dropdown list.&nbsp;<figure class="image CUSTOM_image-modal CUSTOM_rounded CUSTOM_shadow"><img src="https://seon-website-assets.s3.eu-west-1.amazonaws.com/seon-docs/Screenshot_2023_09_11_at_11_38_49_016a9fd40a.png"></figure>Once the team member is done reviewing the transaction and changes its state to either Approve or Decline, they can also update its status <a href="https://docs.seon.io/knowledge-base/transactions-scoring/transactions-overview#transaction-states">by marking it as Completed</a>, making teamwork more efficient and transparent.Take a look at <a href="https://docs.seon.io/knowledge-base/transactions-scoring/assigning-transactions-for-review#overview">our detailed guide</a> for more information, and start assigning transactions today!&nbsp;

Raising the bar from a former limit of 30,000 rows, you can now export the Transactions list for external analysis with up to 150,000 rows in the file. In addition to this improvement, you are now also able to select which column you’d like to include in the exported file, so you only have the data you really need.<figure class="image CUSTOM_image-modal CUSTOM_rounded CUSTOM_shadow"><img src="https://seon-website-assets.s3.eu-west-1.amazonaws.com/seon-docs/Screenshot_2023_09_11_at_11_32_53_98730b2e76.png"></figure>Head to the <a href="https://admin.seon.io/transactions">Transactions list</a> and use the Export all button at the bottom of the page to get your file!&nbsp;

Assigning transactions and an increased data export size for a faster and stronger fraud-fighting front

Brand new iOS and Android native mobile SDK versions with added capabilities and several improvements. 

SEON’s Device Fingerprinting team is constantly discovering new ways to fight fraud and strives to stay up-to-date with the rapidly changing software technology environment to deliver an effective solution for your application.This is exactly why we’re happy to introduce the brand new Device Fingerprinting native mobile SDK versions, both for Android and iOS.&nbsp;

Here’s everything you get with the new version of the iOS SDK:<ul><li>Device hash uniqueness improvement to be able to identify different devices even more effectively</li><li>Introducing screen capturing detection, revealing if devices are actively sharing their screen</li><li>Introducing call status detection, indicating if devices are in a call during the transaction, whether it is a GSM call or a VoIP call</li><li>Introducing various <a href="https://docs.seon.io/api-reference/fraud-api#ios-sdk">new response fields</a></li><li>Improved error handling</li><li>Added PrivacyInfo manifest: compliance with <a href="https://developer.apple.com/documentation/bundleresources/privacy_manifest_files/describing_use_of_required_reason_api?language=objc">soon-to-be-tightened Apple guidelines</a></li></ul>&nbsp;

Here’s everything you get with the new version of the Android SDK:<ul><li>Device hash stability improvements</li><li>Remote control and screen sharing detection, revealing if devices are actively sharing their screen or being remotely controlled during the transaction</li><li>Call status detection, indicating if the devices are in a call during the transaction, whether it is a GSM call or a VoIP call</li><li>Extended range of detected root tools, including modified Android operating systems</li><li>Detection for auto-clicker tools</li><li>General performance improvements</li><li>Ability to identify apps that may potentially interfere or alter other applications</li><li>Introducing various <a href="https://docs.seon.io/api-reference/fraud-api#android-sdk">new data fields</a></li></ul>&nbsp;

To update to the latest version of the native mobile SDKs, follow the applicable migration guides:<ul><li><a href="https://github.com/seontechnologies/seon-android-sdk-public">The Android SDK v6 is available on GitHub</a></li><li><a href="https://github.com/seontechnologies/seon-ios-sdk-public">The iOS SDK v5 is available on GitHub</a></li><li><a href="https://docs.seon.io/api-reference/fraud-api#fraud-api-request">Fraud API documentation</a></li></ul><customtextblock class="custom_tip" props="variant=tip"> Learn more about Device Fingerprinting in <a href="https://docs.seon.io/knowledge-base?sectionId=13">our dedicated Knowledge Base section</a>!&nbsp; &nbsp;</customtextblock>

SEON's newest update allows you to add distance calculations to your rules.

SEON's newest functionality allows you to add distance calculations to rules. It's always suspicious when an IP address from the US orders a package to an address in Asia. Now you can flag similar transactions you’re skeptical about with ease.&nbsp;

Naturally, ecommerce providers will benefit greatly from the ability to compare billing and shipping addresses provided by users. But distance calculations can do so much more. They can even be used to counter account takeover attempts or be considered for online loan applications. Data discrepancies should always be suspicious after all. &nbsp;

Geolocational distances are not calculated by default, please get in touch with us to enable the feature.Afterward, do the following steps to set it up: go to the <a href="https://admin.seon.io/scoring-engine/custom-rules/">Custom rules tab of the Scoring Engine</a> to create a new rule and search for the all-new Geo details fields using the "distance" keyword under Value.You can add distances calculated based on the difference between user locations and addresses using these fields.<figure class="image CUSTOM_image-modal CUSTOM_rounded CUSTOM_shadow image_resized" style="width:52.37%;"><img src="https://seon-website-assets.s3.eu-west-1.amazonaws.com/seon-docs/Screenshot_2023_08_18_at_14_51_35_0621b18760.png"></figure><customtextblock class="custom_note" props="variant=note">Due to technical differences, the distances calculated in rules and those displayed in the Addresses widget may differ slightly.</customtextblock>You can create simple rules to spot when a user is attempting to log in far from their provided address, or complex velocity rules that calculate the average distances of multiple transactions to spot suspicious behavior.Head over <a href="https://admin.seon.io/scoring-engine/custom-rules/">to the Scoring Engine</a> and set up a distance-based custom rule today! &nbsp;

Distance yourself from fraudsters with distance calculations in rules

Our latest round of AML updates brings more accuracy and customization options, all to ease their workload while also reducing false positives and protecting your business from bad actors.


Creating a fraud-free world is a grand mission. KYC &amp; MLRO officers have a lot on their plates when it comes to identifying risky users and ensuring compliance demands are met. Our latest round of AML updates brings more accuracy with fuzzy and complex search queries and customization options with the AML monitoring settings, all to ease their workload while also reducing false positives and protecting your business from bad actors.&nbsp;

Fuzzy search lets you find results similar to, but not exactly the same as, your search query. It helps you identify names where exact matches fail. Think of typos, spelling variants, or minor differences – we got you covered. This functionality will help reduce the likelihood of missing out on potential matches, while also enabling you to reduce your workload when it comes to reviewing low-risk cases, such as PEP checks.<a href="https://docs.seon.io/knowledge-base/data-enrichment/using-fuzzy-search-in-aml-queries#overview">Visit our detailed guide on using fuzzy search</a>&nbsp;

This feature will help you determine how closely search results from fuzzy searches match the name you entered. You can change your relevancy score threshold via your AML API request, to ensure your team doesn't encounter a high number of false positives.&nbsp;

The more information you have, the more accurate results you can get. With the option of adding a place and date to your search queries, you are now able to narrow down your results and reduce false positives, to your KYC &amp; MLRO officers’ delight. &nbsp;<figure class="image CUSTOM_image-modal CUSTOM_rounded CUSTOM_shadow image_resized" style="width:57.58%;"><img src="https://seon-website-assets.s3.eu-west-1.amazonaws.com/seon-docs/Screenshot_2023_08_11_at_14_11_41_fc8f66ef60.png"></figure>&nbsp;

Depending on your local jurisdiction and risk levels, fraud prevention can get very specific to your individual business needs. Thanks to the new AML source and monitoring settings, you can finetune AML screening and decide which lists you want SEON to monitor and how often you want these lists to be updated.You'll be able to edit which data source types you'd like to monitor from the Admin Panel. Not every company is required to monitor PEPs and watchlists for example, you can now ease your team's workload by cutting the data you don't need from their processes.<a href="https://docs.seon.io/knowledge-base/data-enrichment/aml-source-and-monitoring-settings#overview">Read more on source and monitoring settings</a>&nbsp;

Finetune your monitoring settings and ease the workload of KYC & MLRO officers with our latest round of AML updates 

Designed to enhance your fraud detection capabilities, this new feature identifies and groups likely algorithmically generated email addresses.

We're pleased to announce the addition of a powerful new feature - Email clusters. Designed to enhance your fraud detection capabilities, this tool identifies and groups likely algorithmically generated email addresses, using data from the past 30 days.&nbsp;&nbsp;

The clusters provide valuable insights by displaying all associated emails, users, the number of transactions, the total amount involved, and the last activity linked to the cluster. Our tool also offers the convenience of transaction filtering and user data checking for deeper investigation.Moreover, when our system uncovers additional connected data points, it creates machine learning rules to block potential fraudsters, you can easily activate it as per your requirements.To leverage this feature, go to the <a href="https://admin.seon.io/workbench/email-clusters">Email Clusters</a> tab of the Monitoring page and see if SEON has identified any email clusters in your system. Embrace this enhanced layer of protection and fortify your system against potential fraud.<figure class="image CUSTOM_image-modal CUSTOM_rounded CUSTOM_shadow image_resized" style="width:82.69%;"><img src="https://seon-website-assets.s3.eu-west-1.amazonaws.com/seon-docs/Screenshot_2023_08_09_at_14_38_45_283fadd9c0.png"></figure>To learn more about email clustering, visit our <a href="https://docs.seon.io/knowledge-base/transactions-scoring/email-clusters#overview">dedicated guide in the Knowledge Base</a>. &nbsp;

Email clusters - Catching fraudsters based on email patterns

Our latest AML update brings data coverage to businesses, vessels, NGOs, and other organizations with Entity search. 


Fraud can come in all shapes and forms: for instance, it’s not always one particular fraudster you need to look out for, but rather a legal entity the bad actors are hiding behind. In other words, it's not just knowing your customer (KYC) you have to worry about but knowing the businesses (KYB) you deal with too. Now onto the good news: our latest AML update brings data coverage to businesses, vessels, NGOs, and other organizations with Entity search. Introducing our <a href="/api-reference/aml-entity-api">AML Entity API</a>.&nbsp;

SEON's AML Entity API allows you to run queries for organizations through the AML API to check if they are listed on any Sanctions or Watchlists so that you can be sure you’re not doing business with a dodgy entity. Being aware of these alerts can save you money by avoiding risky actors who conduct financial crimes while also saving money by avoiding non-compliant fines.Our extensive and always up-to-date search engine contains data on sanctioned entities worldwide. What’s even better, SEON’s database also distinguishes between minor and severe financial transgressions in order to focus on issues that pose the greatest risk to our consumers.<customtextblock class="custom_tip" props="variant=tip">Learn more about how AML Entity API works and how you can use it in your AML or Fraud API <a href="https://docs.seon.io/knowledge-base/data-enrichment/entity-search#overview">from our Knowledge Base</a>!</customtextblock>&nbsp;

Stop organized financial crime with SEON – Introducing the AML Entity API

Use SEON's Machine Learning segmentation options to get rule recommendations for different brands, sites, and markets!

Use SEON's Machine Learning segmentation options to get rule recommendations for different brands, sites, and markets! International businesses and iGaming operators with several sub-brands can now create multiple instances of our Whitebox Machine Learning solution; each focused on a different branch of their business. &nbsp;

Operating different sites, offerings, and brands, or across borders, can be challenging, and unique fraud threats are quick to appear. For example, an eCommerce business may face varying fraud methods in different countries, or an iGaming provider may see different games exploited differently.Market segmentation settings help you tell SEON which field of your API requests you use to differentiate between campaigns, brands, or locations. Our machine learning models will then train on these groups of transactions specifically. The result: finetuned automated fraud prevention honed to catch the fraudsters targeting your different market segments.You'll be able to segment your transactions using the merchant ID, action type, affiliate ID, brand ID, or bonus campaign ID field. For example, to create segments for different countries, you can set up Merchant or Brand IDs on a per country basis.<customtextblock class="custom_note" props="variant=note">You can't segment your markets based on IP or Device location data. Our Customer Success team is happy to help you set up segmentation for the desired results.</customtextblock>

<figure class="image image_resized" style="width:50.48%;"><img src="https://seon-website-assets.s3.eu-west-1.amazonaws.com/seon-docs/image_514efb59ee.png"></figure>Simply head to the Settings page of the Admin Panel and open the Machine Learning tab. You'll find Segmentation settings near the top of the page. Click on the dropdown list and select which field our Machine Learning tools should consider your market segmentation indicator.&nbsp;

A brain for every brand – Train multiple instances of SEON's Whitebox Machine Learning

We’ve overhauled our Batch Test feature to make it even easier for risk and fraud teams to easily process lots of data. Run up to 400,000 events and have results emailed to you, or check them in your Transactions list.

&nbsp;<figure class="image CUSTOM_rounded CUSTOM_shadow CUSTOM_image-modal image_resized" style="width:86.6%;"><img src="https://seon-website-assets.s3.eu-west-1.amazonaws.com/seon-docs/Screenshot_2023_06_07_at_11_25_09_910039a3eb.png"></figure>All savvy risk and fraud teams know that more information means better risk decision-making. But sometimes, all this data is hard to process quickly and understand clearly.And that’s why we’ve overhauled our <a href="https://admin.seon.io/manual/batch-test">Batch Test</a> feature to make it even easier for risk and fraud teams to easily process lots of data. Analyze up to 400,000 events and have results emailed to you. Plus, they'll appear in your <a href="https://admin.seon.io/transactions">Transactions list</a> so that everything is in one neat interface.<customtextblock class="custom_note" props="variant=note">The Batch Tester on the Free plan allows up to 2000 rows of data. Pro plan users may be charged for batch tests. Speak to our Customer Success team, or your dedicated Account Executive can assist you in processing large batch files that are above Free plan limits.</customtextblock>

Maybe you don’t fancy integrating SEON yet, and just want a quick way to see what results you can get with SEON at scale.Easily upload your historical or existing data for a quick way to compare results with an existing risk or anti-fraud solution – without having to talk to Sales. We’re available if you want to explore the results with our anti-fraud experts. It never hurts to have an extra pair of eyes to help you uncover fraud patterns.&nbsp;

We hear you Fraud-fighting teams without developer backup.Using your CSV upload, we’ll do the heavy lifting and get you the results. It’s miles quicker than manually checking each transaction.And the best of it? You don’t have to wait for integration to complete before you start using the full power of SEON.&nbsp;

Maybe you already love SEON. And you just want to see what results you get with historical data. SEON also gets smarter from feedback learning from your data sets. You can use our batch tester to populate your account with labeled historical transactions.&nbsp;

By keeping all your data and results in your Transactions section, we neatly structure the information within an intuitive interface. This saves you even more headaches trying to interpret the data.&nbsp;

<div class="raw-html-embed"><div style="position: relative; padding-bottom: calc(58.666666666666664% + 41px); height: 0; width: 100%"><iframe src="https://demo.arcade.software/wBWgUrAd5o88imO2YT86?embed" frameborder="0" loading="lazy" webkitallowfullscreen="" mozallowfullscreen="" allowfullscreen="" style="position: absolute; top: 0; left: 0; width: 100%; height: 100%;color-scheme: light;" title="Manual Lookup - SEON"></iframe></div></div><customtextblock class="custom_learn_more" props="variant=learnMore">Get a step-by-step walkthrough of the feature in <a href="https://docs.seon.io/knowledge-base/transactions-scoring/how-to-run-a-batch-test#overview">our guide</a>.</customtextblock>

<a href="https://seon.io/try-for-free/">Create an account</a> if you’re new, or <a href="https://admin.seon.io/manual/batch-test">log in here</a>. Upload your CSV or XLSX file, and let’s go.

Easily bulk process data & get results quicker with our Batch Test update

Introducing the Organization page, your central hub for managing your team and accessing your license keys.

Say hello to the new Organization page, formerly known as the Team page! In addition to getting a brand new name, the page also got a spring revamp, including a couple of improvements that will make it your central hub for managing your SEON team, accessing all team-related information, and assigning roles to team members.&nbsp; &nbsp;

See how the Role Groups tab looks so organized and color-coordinated? Our role is to make adding, editing, and overviewing role groups as simple as possible for you, and we implemented this latest round of improvements to do just that.<figure class="image CUSTOM_rounded CUSTOM_shadow CUSTOM_image-modal image_resized" style="width:69.58%;"><img src="https://seon-website-assets.s3.eu-west-1.amazonaws.com/seon-docs/Screenshot_2023_04_26_at_10_21_11_478c5e95da_f5d24c4cd1.png"></figure>&nbsp;

Under the Details tab of the Organization page, you’ll find details about your organization, including your company name and industry. Additionally, we moved the Production license key and the Sandbox license key over here from the My Account page. You’ll need both of these keys to set up your API integrations.Just one thing left to do: don’t hesitate to take a tour of the better-than-ever <a href="https://admin.seon.io/team">Organization page</a>! &nbsp;

Reorganized Admin pages for even more organized teamwork

Save your team time and effort by labeling transactions as Completed once you're done manually reviewing them.

For every minute spent organizing, an hour is earned. Save your team precious time and effort by keeping track of transactions you have to review manually. Take advantage of our brand new functionality and mark transactions as Completed once you’ve updated their state. This way, you and your team can better monitor all the transactions that still need your attention and those that have already gone through the process.&nbsp;

You can access all the available information for manually reviewing a transaction in the Transaction Details view. Once you’re done and have made all the necessary adjustments, you can simply use the Mark as completed button in the top right corner of the Transaction summary widget.This way, the transaction will also get a blue Completed label, letting your teammates know that this particular transaction has already got the attention and evaluation it required.If necessary, you can come back to the Transaction Details view and redo this action by clicking the Mark as incomplete button. When looking for transactions still waiting for a manual review, you can now create a filter using the Transaction status data field and search for Completed and Incomplete transactions separately.<figure class="image CUSTOM_rounded CUSTOM_shadow CUSTOM_image-modal image_resized" style="width:86.49%;"><img src="https://seon-website-assets.s3.eu-west-1.amazonaws.com/seon-docs/Screenshot_2023_04_17_at_16_02_28_e12b7b1389.png"></figure>&nbsp; &nbsp;

Mark transactions as Completed for better collaboration and transparency

We're rolling out a collection of new Default rules that will help you fight four typical fraud types without in-depth customization.

We're rolling out a collection of new Default rules that will help you fight four typical fraud types without in-depth customization. The 97 new rules are divided into four rule categories and designed to catch fraudsters targeting your organization at different stages of the customer journey.&nbsp;

Fraud can rear its ugly head whenever someone interacts with your site. We've designed these rules with this in mind to counter its most common occurrences.<ul><li>Registration rules: It's best to stem the flow of fraud at its source. Block fraudsters and bots from registering fake accounts for multi-accounting, abusing bonuses, or placing fraudulent orders.</li><li>Login rules: Account takeover attacks are a major risk for you and your users – and both of you lose out if fraudsters are successful. Spot suspicious login attempts to stop account takeovers, avoid chargebacks, or the fraudulent transfer of funds from user accounts.</li><li>Payment rules: Avoid fraudulent payments, friendly and family fraud with SEON's purpose-built default rules. Blocking suspicious payments can reduce chargeback rates and helps you avoid the cost of handling fraudulent orders in general.</li><li>Merchant rules: Designed for our partners in ecommerce, couple these rules with those in the Payment rules category to improve the protection of your online store. Catch suspicious orders or merchants before they damage your business.</li></ul>&nbsp;

If you're new to SEON, you should see the new rule categories on the Default Rules tab of the Scoring Engine. If you've been with us for a while, <a href="https://admin.seon.io/support/">reach out</a> to our Customer Success team and they'll be more than happy to add these rules to your account.To avoid any issues and conflicts with your existing rulesets, these rules are turned off by default. Flip the toggle switch on the left side of a rule's name to turn it on in your account.&nbsp;

Democratizing fraud prevention – New use case-specific Default rules for day one protection

We're excited to announce our GPT-powered integration, making machine learning rules even easier to understand.

Fraud prevention can be complicated, but it doesn't have to be. That's why we're excited to announce our integration with OpenAI's GPT, making machine learning rules even easier to understand.<h2>&nbsp;</h2>

We get it. This isn't immediately easy to interpret:<code>cpu_speed &lt;= '2283.699951171875' AND only_domain_profile != 'true' AND phone_api_google_exists = 'false' AND region_timezone IN ('+02:00','+03:00','-08:00','-07:00') AND user_label_residential_status IN ('LivingWithParents','Homeowner')</code>By applying GPT, you no longer glaze over:<code>User has low CPU speed, is registered on external sites, has no Google Phone number and is from timezones with residential status LivingWithParents/Homeowner - suspicious activity.</code>When the Whitebox algorithm generates a rule, we use GPT to make it make sense. From Boolean Logic to simple English, you'll know exactly what each rule does and how it arrived at a risk score.<h2>&nbsp;</h2>

And don't worry, your data is safe with SEON. We redact all personally identifiable business information before sharing it with GPT (operated by OpenAI), protecting your privacy.<h2>&nbsp;</h2>

Simply login and head to the Machine Learning tab of the Scoring Engine. You'll see how your existing machine-learning rules are now even easier to understand.&nbsp;

SEON & GPT-3: Simplifying Complex Anti-Fraud Rules

Introducing the Transaction summary widget to the overall snappier and more responsive Transaction Details pages.

The Transaction Details pages got a spring update! We've made several under-the-hood changes to make the page snappier and more responsive than ever. You’ll notice that the pages got faster and smoother, but as part of our efforts to make collaboration in SEON easier, we also made some improvements to an existing functionality. In addition, by introducing a transaction summary to each page, you can better track the status of transactions.&nbsp;

When opening a Transaction Details page, you’ll now find a Transaction summary widget right at the top. This widget includes basic information, such as the risk score, the user, the action type, or the transaction amount.&nbsp;<figure class="image CUSTOM_rounded CUSTOM_shadow CUSTOM_image-modal image_resized" style="width:86.23%;"><img src="https://seon-website-assets.s3.eu-west-1.amazonaws.com/seon-docs/transaction_details_mark_complete_272d584026.png"></figure>&nbsp;

You can change the transaction status using the button above the Transaction summary widget. This will save you and your team precious time. You are now also able to add multiple notes to the same transaction. Thanks to this new capability, your team members can also share information more efficiently on the Transaction Details page.&nbsp;

The updated Transaction Details page is released to all SEON customers. You don't have to do or change anything, but remember to reach out to our Customer Success team if you run into any problems.&nbsp;

Improving decision-making and transparency with Transaction Details updates

Create the most complex, clever rules quickly thanks to our new rule editor. 

Take fraud fighting to the next level with easy to create custom rules. Create the most complex, clever rules quickly thanks to our new rule editor. Automations tied to the fields and logic operators make it easier to create rules, and a fresh and tidy new user interface help you focus on the options you need to prevent your unique fraud risks. &nbsp;

We introduced a new logic to the Rule Engine to help you minimize logical errors. From now on, the fields you select in the new editor will determine which logical operators you can use and which fields you can select in the compare to field.Velocity rules are even more powerful now thanks to new customization options – use the "Where" block to filter which transactions should a velocity rule consider when calculating its results.&nbsp; &nbsp;<figure class="image CUSTOM_rounded CUSTOM_shadow CUSTOM_image-modal image_resized" style="width:75.25%;"><img src="https://seon-website-assets.s3.eu-west-1.amazonaws.com/seon-docs/Screen_Shot_2023_02_08_at_16_25_19_PM_1b6c043229.png"></figure>

We designed updates to the rule editor interface so the rules you build are easy to understand and additional settings quicker to change.We've replaced the row-based rule editor with a new side-by-side view. Rule creation now happens in three columns from left to right, so you have a complete overview without scrolling. We've also made additional settings and customization options more visible so they're even quicker to change.&nbsp;<figure class="image CUSTOM_rounded CUSTOM_shadow CUSTOM_image-modal image_resized" style="width:85.62%;"><img src="https://seon-website-assets.s3.eu-west-1.amazonaws.com/seon-docs/Screen_Shot_2023_02_08_at_16_29_14_PM_13e1fa6dd7.png"></figure>Rule sentences will translate the logic of your rule to simple English and appear below the parameter editor giving you a better idea of the rule you're working on.<figure class="image CUSTOM_rounded CUSTOM_shadow CUSTOM_image-modal image_resized" style="width:30.55%;"><img src="https://seon-website-assets.s3.eu-west-1.amazonaws.com/seon-docs/Screen_Shot_2023_02_08_at_16_29_22_PM_4dd47c210d.png"></figure><customtextblock class="custom_learn_more" props="variant=learnMore">Head over to our new feature overview page that explores <a href="https://docs.seon.io/knowledge-base/user-manuals/custom-rules-and-parameters-beta#overview">Custom rules and parameters</a> in detail.</customtextblock>

Big changes don't happen overnight. To help you get used to the new editor, you'll be able to freely switch between the old and new version until mid-March. Have any questions? <a href="https://admin.seon.io/support">Reach out to our team</a>.<figure class="image CUSTOM_rounded CUSTOM_shadow CUSTOM_image-modal image_resized" style="width:48.56%;"><img src="https://seon-website-assets.s3.eu-west-1.amazonaws.com/seon-docs/Screen_Shot_2023_02_08_at_16_30_14_PM_7e6af52e49.png"></figure>

Faster rule creation with updated Rules engine

SEON's new rule editor is coming on February 15, 2022. Take fraud fighting to the next level with easy to create custom rules. Create the most complex, clever rules quickly thanks to our new rule editor. Automations tied to the fields and logic operators make it easier to create rules, and a fresh and tidy new user interface help you focus on the options you need to prevent your unique fraud risks. &nbsp;

We designed updates to the rule editor interface so the rules you build are easy to understand and additional settings quicker to change.We've replaced the row-based rule editor with a new side-by-side view. Rule creation now happens in three columns from left to right, so you have a complete overview without scrolling. We've also made additional settings and customization options more visible so they're even quicker to change.&nbsp;<figure class="image CUSTOM_rounded CUSTOM_shadow CUSTOM_image-modal image_resized" style="width:87.22%;"><img src="https://seon-website-assets.s3.eu-west-1.amazonaws.com/seon-docs/Screen_Shot_2023_02_08_at_16_29_14_PM_13e1fa6dd7.png"></figure>Rule sentences will translate the logic of your rule to simple English and appear below the parameter editor giving you a better idea of the rule you're working on.<figure class="image CUSTOM_rounded CUSTOM_shadow CUSTOM_image-modal image_resized" style="width:30.55%;"><img src="https://seon-website-assets.s3.eu-west-1.amazonaws.com/seon-docs/Screen_Shot_2023_02_08_at_16_29_22_PM_4dd47c210d.png"></figure><customtextblock class="custom_learn_more" props="variant=learnMore">Head over to our new feature overview page that explores <a href="https://docs.seon.io/knowledge-base/user-manuals/custom-rules-and-parameters-beta#overview">Custom rules and parameters</a> in detail.</customtextblock>

New Rule Editor coming February 15

We've updated SEON's manual lookup page to make checking emails, phone numbers, and other data points more straightforward than ever.

We've updated SEON's manual lookup page to make checking emails, phone numbers, and other data points more straightforward than ever. Plus, you can now also look up several data points at once. Just separate those IP addresses, card BINs, or emails with commas.<figure class="image image_resized CUSTOM_shadow CUSTOM_rounded CUSTOM_image-modal" style="width:50.68%;"><img src="https://seon-website-assets.s3.eu-west-1.amazonaws.com/seon-docs/Clean_Shot_2022_12_12_at_10_30_37_2x_7fc619530a.png"></figure>

The new Manual Lookup page is separated into tabs to make quick manual checks easier. If you only need to check a single data point, simply open the dedicated tab of the manual page, enter the data, and hit enter. You can run all of SEON's standalone APIs from the Manual Lookup page, including Email, Phone, IP, Card BIN, and AML.&nbsp;Head to the transactions tab to unleash the full power of SEON's Fraud API on your manually entered data. This will create a new transaction in the Transaction list of your SEON account, saving the data so you can review it again later.See all the transactions you or your team have created with the Manual Lookup tool by opening the Manual Transactions.<h2>&nbsp;</h2>

You can now also search for several email addresses, phone numbers, IPs, or Card BINs in the same manual lookup. Simply separate each value with a comma and review all results on the same page.Thanks to SEON's all-new Free plan and our new Manual Lookup page, it's now easier than ever to get started with SEON or level up your everyday checks. Head over to the Manual Lookup page now –we can't wait to see you take it for a spin.&nbsp;<h3>Check it out in action</h3><div class="raw-html-embed"><div style="position: relative; padding-bottom: calc(66.66666666666666% + 41px); height: 0;"><iframe src="https://demo.arcade.software/dy8it9bNnhm4d7jWU0f1?embed" frameborder="0" loading="lazy" webkitallowfullscreen="" mozallowfullscreen="" allowfullscreen="" style="position: absolute; top: 0; left: 0; width: 100%; height: 100%;"></iframe></div></div>

Getting started with SEON just got easier than ever

We're launching a free plan to democratize fraud fighting and build a fraud free world.

The digital landscape has changed massively over the past years. An increase in fraud has battered businesses. First, due to COVID, and now as recession looms, fraud is on the uptick again.Fraudsters are innovative and relentless. But so are we as the <a href="https://frankonfraud.com/fraud-trends/tell-me-which-generation-of-fraud-fighter-are-you/">next-gen of techno fraud fighters</a>.SEON was founded with the mission to democratize fraud prevention. We want every business to have the tools to become fraud-fighting superheroes.Today, we're taking a huge leap towards that goal by launching SEON's forever-free plan.When you start using SEON, you experience the full power of our fraud prevention suite during a two-week free trial. When that ends, you can carry on using SEON for free.

<ul><li>2000 API calls per month</li><li>2 queries per second</li><li>Email support within 48 hours</li></ul>Our free plan aims to ensure that all small businesses have fraud protection as they grow and navigate the choppy economic waters ahead. Our vision of a fraud-free world starts here.Our Pro plan is still available to all businesses that need to process volumes of transactions or data at speed. Run 10 queries per second or more, and pay only for what you use with our scalable pricing. Pro is tailored to serve bulk requests with lightning-fast response times. When you're ready, upgrade right from your account.

Building a fraud-free future

Tackle fraud and 6AMLD compliance with a single tool. Our new AML API makes anti-money laundering checks efficient and pain-free. Screen a name against PEP, RCA, Sanctions, Crime Lists, and Watch Lists, and add it to continuous AML monitoring. 

Tackle fraud and 6AMLD compliance with a single tool. Our new AML API makes anti-money laundering checks efficient and pain-free. Screen a name against PEP, RCA, Sanctions, Crime Lists, and Watch Lists, and add it to continuous AML monitoring.&nbsp;Leverage your existing integration to get started. Simply add the new fields to your Fraud API request, and access results from API responses or SEON’s user-friendly Admin Panel.&nbsp;

Send a customer’s first name, middle name, last name, date, and place of birth with your API request and we’ll run it against over 40 global sources. See our full list of <a href="https://docs.seon.io/knowledge-base/data-enrichment/aml-data-sources#overview">data sources here</a>.We check against:<ul><li>Politically Exposed Persons (PEPs) &amp; Relatives &amp; Close Associates (RCAs) Customize who you consider a PEP based on your risk appetite. See if they’re connected to known relatives and close associates.</li><li>Sanctions Check names against global sanction lists automatically at onboarding and turn on ongoing monitoring to ensure you stay compliant. Catch name variants and known personas.</li><li>Crime lists Identify those who are on FBI, INTERPOL and DEA.</li><li>Watch lists Learn if your customer is on any watch list or under a warning from financial authorities around the world.</li></ul><customtextblock class="custom_learn_more" props="variant=learnMore" id="docs-internal-guid-31ca2886-7fff-e7ad-fb86-8ece00414ab7">Head over to the <a href="https://docs.seon.io/knowledge-base/user-manuals/aml-api#overview">AML API feature overview</a> page for a detailed list of all sources.</customtextblock>Open the Admin Panel to review potential matches and mark them as false positives, or true matches.&nbsp;

SEON can monitor the status of high-risk individuals automatically. Open the Monitoring page of the Admin Panel to see a list of your customers. Click the toggle on the right side of the list to enable automatic monitoring. You can still check each name manually at any time if you need too.&nbsp;

<h3>As part of Fraud API</h3>You can use AML API as a part of Fraud API.&nbsp;All you have to do is add the new fields to your existing integration's API request. As a result, you can run full email, phone, and IP address data enrichment in the same API call as your AML checks.&nbsp;That means your team will get all the information they need to counter fincrime effectively in a single API response.<h3>AML API as a standalone solution</h3>Alternatively, your teams can roll out AML API as a standalone solution.&nbsp;This integration option allows you to integrate SEON’s AML API into an existing risk tech stack.&nbsp;

Anti-Fraud & Anti-Money Laundering. Your new SEON toolkit lets you combat fincrime in one place

Lightning track cuts response times significantly, enabling near real-time transaction analysis using SEON.

Designed as an option for our highly time-sensitive customers, such as payment providers, payment gateways and ecommerce, SEON's lightning track reduces our fraud prevention response times to a few hundred milliseconds. Your exact speeds will depend on the type of queries you're running and your connection characteristics.Lightning track uses an async method so that our Scoring Engine can process scores and rules at even faster speeds.&nbsp;We recommend this option for certain workflows for transaction processing, where you need to prioritise speed and response time.&nbsp;This implementation is available after a consultation and scoping session with our technical Customer Success team. This is to make sure lightning track can serve your specific use case for significant gains.&nbsp;With lightning track, you can also pair real-time transaction analysis with feedback, without using Label API separately. This allows you to train SEON’s machine learning at speed and ease.For now, lightning track is an opt-in feature. Reach out to our <a href="https://login.seon.io/?redirect=https%3A%2F%2Fadmin.seon.io%2Fsupport">Customer Success Team</a> if you’d like a technical scoping session to see if it can work for you.<customtextblock class="custom_learn_more" props="variant=learnMore">Lightning track is designed to benefit select SEON implementations. Learn more in our <a href="https://docs.seon.io/knowledge-base/transactions-scoring/lightning-track#learn-more">Feature Overview</a> and contact our team for a scoping session.&nbsp;</customtextblock>

Lightning-fast transaction processing for payment providers, payment gateways

New options let you configure priority timeouts and desired accuracy settings from the admin panel. Custom lists are also no longer mutually exclusive.

You can now change your priority platform timeout settings from the SEON Admin panel. Head to the General tab of the <a href="https://admin.seon.io/settings">settings page</a> and click the toggle if you want to give us more time to find profiles on selected social and digital platforms. Learn more about how to use these settings from our <a href="https://docs.seon.io/knowledge-base/guides/setting-priority-platform-timeouts">detailed guide</a>.<h2>&nbsp;</h2>

In some cases, it’s more important to have as much accurate data as possible. Use the new desired accuracy settings and let SEON automatically adjust your timeouts to ensure you always get a valid response from your selected priority platforms. You can learn more about these settings in our <a href="https://docs.seon.io/knowledge-base/guides/using-the-desired-accuracy-settings">hands-on guide</a>.&nbsp;

Your custom lists are no longer mutually exclusive. As a result, you can now add the same transaction or data field to several custom lists. You don’t have to change anything; just start adding data to as many lists as needed. Of course, you can’t have the same value on the black and whitelists.<a href="https://admin.seon.io/support">Reach out</a> to our team if you have any questions about these changes.&nbsp;

Control timeouts and lists in detail

In our newest update, we are bringing you a handful of useful features and tweaks that will make SEON more accurate – all in one breath.

In our newest update, we are bringing you a handful of useful features and tweaks that will make SEON more accurate – all in one breath.

Changes to the BIN API will make it easier for you to stop fraudsters who are using card types previously not recognized by SEON. As a part of these changes you'll see:<ul><li>Improved accuracy from our BIN API data enrichment;</li><li>Card type information now details if a card is pre-paid, virtual, or a gift card.</li></ul>

We know IP location information can be vital in blocking fraudulent transactions, especially when you cross-check that data with shipment addresses. The latest update offers:<ul><li>Better accuracy for IP geolocation data;</li><li>A rollout that does not require any integration from your team.</li></ul>

Version 1.4 of the Phone API also includes accuracy-focused changes. However, these changes will only take effect if you update your API requests, to ensure all your rules carry on working as intended. If you update, you can expect:<ul><li>More accurate information about phone carriers and networks, however, some carrier names may change requiring you to update any affected rule;</li><li>Better phone type recognition to inform you if a customer has provided a cell or landline number.</li></ul>

These long-awaited features will help ensure you're always making decisions based on the data that is most important to you. &nbsp;You can access these settings already via API and they'lll soon be available in the Admin Panel as well.<ul><li>Select key social and digital platforms and define a longer timeout to ensure a valid response.</li><li>Set a desired accuracy threshold and let us change your timeouts automatically, when time is less of an issue.</li></ul>

Improved accuracy for IP, BIN, email, phone, and platform checks

Our recently released blackbox machine learning solution is now generally available, meaning every single SEON customer can benefit from its speed and accuracy.

Our recently released blackbox machine learning solution is now generally available, meaning every single SEON customer can benefit from its speed and accuracy.Our newest machine learning feature will now use a base model when scoring transactions in profiles with fewer than 1000 handled transactions. The blackbox base model is trained and retrained on thousands of transactions that SEON has handled.&nbsp;Our team of world-class data scientists carefully curated the dataset to ensure it provides consistent and accurate results no matter your business or where you operate. As a result, everyone, including the newest and smallest accounts, will benefit from the full power of SEON's fraud-fighting capabilities.

Of course, the blackbox model will perform even better when trained on data unique to your business. To keep things simple, as soon as your profile passes 1000 transactions with at least 100 blocked transactions, our blackbox model will start retraining itself on your data.Despite the outstanding performance of our base model, we are sure that you'll see even better results after the switch, helping you identify fraud patterns unique to your business.

For more information about our blackbox machine learning solution and a detailed run down of its capabilities, visit the <a href="https://docs.seon.io/whatsnew/leveraging-the-blazing-speed-of-blackbox-machine-learning-while-keeping-decision-making-transparent">update announcement page</a>.<figure class="image CUSTOM_image-modal CUSTOM_rounded CUSTOM_shadow image_resized image-style-align-left" style="width:47.55%;"><img src="https://lh3.googleusercontent.com/w1km9gpd1UI9WHBe-nHJiB-OH3Exwi-lQqvjRnKEWjToHgrpA-lE9H5TGSKVZT9AOTc2AkJTL7ZAKfSdfeIPrLz0QpKw0dWokizNTq23XM1LoQbodqpiFgeYcopigalrhBb5_VJ6iQstpnHa1w"></figure>If you'd like to start using the solution, visit the Machine Learning tab of the Settings page in SEON. Click the toggles under the Blackbox Score heading to adjust the settings to your needs.&nbsp;It's easiest to start by setting up auto-approve and auto-decline after configuring the thresholds that suit your needs and risk appetite. If you'd like to test the model first, you can monitor Blackbox scores without affecting your transactions. To do this, click the top toggle but leave the other two settings off.&nbsp;Once enabled, you can also add the blackbox score to your API integration. Visit our <a href="https://docs.seon.io/api-reference#fraud-api">API reference</a> for more information.

Enjoy the speed of blackbox machine learning from day one

We rolled out an update to our Email and Phone API, adding new platforms to give you a 360° insight into who your customers are.

We rolled out an update to our Email and Phone API, adding new platforms to give you a 360° insight into who your customers are.Both the Phone API and IP API are a part of our Fraud API. It includes social and digital platforms common to certain regions where they have preferred networks. This gives you more local data touchpoints for your international operations.&nbsp;&nbsp;<h2>Email v2.2</h2>The <a href="https://docs.seon.io/api-reference#email-api">Email API v2.2</a> update incorporates new major platforms including:<ul><li>Adobe</li><li>Mail.ru</li><li>Wordpress</li><li>Imgur</li><li>Disney+</li><li>Netflix</li><li>JD.ID</li><li>Flipkart</li><li>Bukalapak</li><li>Archive.org</li><li>Lazada</li><li>Zoho</li><li>Samsung</li><li>Evernote</li><li>Envato</li><li>Patreon</li><li>Tokipedia</li><li>Rambler</li><li>Quora</li><li>Atlassian</li></ul>We also added extra fields for existing checks in this update:&nbsp;<ul><li>Linkedin: number of connections</li><li>Gravatar: location, name, profile photo, profile, username</li><li>Foursquare: bio, first name, last name, gender, city, photo, profile</li><li>Flickr: account creation date, real name, username</li></ul>&nbsp;<h2>Phone API v1.3</h2>This time, with the <a href="https://docs.seon.io/api-reference#phone-api">Phone API v1.3</a> update, we’re adding three new platforms:<ul><li>Flipkart</li><li>Bukalapak</li><li>JD.ID</li></ul>Extra fields for existing checks:&nbsp;<ul><li>Google: account ID, full name</li><li>Line: last seen</li><li>Ok: age</li><li>Zalo: avatar, date of birth, name, UID</li></ul>

New platforms added to our Email & Phone API checks

As we continue in our pursuit of optimizing both the speed and accuracy of our fraud-fighting solution, we’re pleased to announce the new CatBoost blackbox machine learning update.

As we continue in our pursuit of optimizing both the speed and accuracy of our fraud-fighting solution, we’re pleased to announce the new CatBoost blackbox machine learning update.As one of the best open-source, blackbox machine learning algorithms available today, Catboost revolutionizes blackbox AI by making highly accurate modeling accessible to everyone. Blackbox algorithms train themselves quickly, so expect to see even more efficiency and precision from us.Blackbox machine learning complements our whole scoring system. If activated you can use it alongside our rule-based fraud score and transparent whitebox machine learning. It gives you the best of both worlds of AI. Blazing speed and accuracy in detecting patterns with a blackbox model, and visibility into how decisions are made with the whitebox solution.You can use our blackbox scores on their own, or take their input into your Custom rules. Blackbox scores also don’t result in strictly Approve or Decline decisions. They give you nuances that can be taken into your decision-making.

If you’d like to use blackbox scoring, simply visit your Settings page to enable it. This blackbox model automatically becomes available for users with at least 1000 transactions where a minimum of 100 transactions are in the declined state. This update doesn’t interrupt your existing integration —you can continue using the same API version.<figure class="image CUSTOM_rounded CUSTOM_shadow CUSTOM_image-modal image_resized" style="width:47.61%;"><img src="https://seon-website-assets.s3.eu-west-1.amazonaws.com/seon-docs/blackbox_setup_b8ec94b561.png"></figure> Once activated, blackbox machine learning scores are layered into the scoring decision powered by the Scoring Engine. For visibility, you will see the probability returned by the algorithm, alongside a fraud score that is calculated based on your existing Default and Custom rules.With blackbox scoring activated, you can request blackbox scores as blackbox_score in the Fraud API’s config object using the response_fields parameter. See our documentation for our <a href="https://docs.seon.io/api-reference#fraud-api">Fraud API here</a>.It's also easy to create Custom rules that use blackbox scores as input. E.g. If blackbox score is greater than 70, change the transaction state to REVIEW. This gives you additional data points to make decisions with more confidence, plus the transparency to see how and why a specific score was reached.The Applied Rules widget on your dashboard will also display the blackbox score.The blackbox score of each transaction helps create statistics, reports, and modeling charts as another way to look at your data to spot trends.As the blackbox model trains itself periodically in the background and learns at speed, it doesn’t require any maintenance from your end.To refine accuracy even quicker, you can use our <a href="https://docs.seon.io/api-reference#label-api">Label API</a> to provide <a href="https://docs.seon.io/api-reference#step-3-feedback">feedback</a>. Or, login via the <a href="https://login.seon.io/">Admin Panel</a> to apply manual state changes (re-classification of APPROVE, REVIEW, DECLINE states). Both of these methods will help the algorithm learn and adapt to your business’s risk model.Make sure to contact our <a href="https://admin.seon.io/support/">Customer Success team</a> if you ever need any additional support. We are at hand to help you get the most performance, precision, and recall of our blackbox scoring.

Leveraging the blazing speed of blackbox machine learning while keeping decision making transparent

We rolled out an update to rule categories in SEON, giving you the ability to assign a unique score and state to actions or transactions based on the rule categories they trigger.

We rolled out an update to rule categories in SEON, giving you the ability to assign a unique score and state to actions or transactions based on the rule categories they trigger. By separating different use cases, it makes it easier and quicker to make decisions for each of those situations.

Rule category settingsYou can find the new category settings under your Scoring Engine in the Custom Rules tab. All you need to do is click the three dots next to the name of the category you want to edit.<figure class="image CUSTOM_rounded CUSTOM_shadow CUSTOM_image-modal image_resized" style="width:24.87%;"><img src="https://seon-website-assets.s3.eu-west-1.amazonaws.com/seon-docs/category_settings_de368f3d50.png"></figure>Set up score and category states&nbsp; We added two new options: category score and category states. We wrote a step-by-step guide on how to apply these new settings — <a href="https://docs.seon.io/knowledge-base/guides/set-up-custom-scoring-and-states-with-rule-categories">check it out</a>.<figure class="image CUSTOM_rounded CUSTOM_shadow CUSTOM_image-modal image_resized" style="width:68.68%;"><img src="https://seon-website-assets.s3.eu-west-1.amazonaws.com/seon-docs/category_score_category_state_d65adfb869.png"><figcaption>Setting category scores and category states</figcaption></figure>Bulk-edit rules From now on, you can add category-specific rule parameters, allowing you to apply conditions to every single rule in a category of your choice.<figure class="image image_resized CUSTOM_image-modal CUSTOM_shadow CUSTOM_rounded" style="width:68%;"><img src="https://seon-website-assets.s3.eu-west-1.amazonaws.com/seon-docs/advance_rule_categories_parameters_9a18b399d1.png"><figcaption>Category-specific rule parameters</figcaption></figure>&nbsp;

Making rule categories even more efficient and powerful

Introducing an improved Dashboard designed to intuitively show the important stats and data you need.

We love continuously optimizing to make fraud-fighting easier for all our customers, whether refining our algorithms or polishing features. Today we’re excited to launch an improved Dashboard designed to intuitively show the important stats and data you need.We’ve also updated the code under the hood so that everything runs and displays faster - supporting our plans for even bigger streamlined updates coming in the near future.You will see this new Dashboard upon logging in.<div class="raw-html-embed"><iframe width="100%" height="350" src="https://www.youtube.com/embed/hX7HVyN2e9g" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture" allowfullscreen=""></iframe></div>&nbsp;

<ul><li>Custom date selector with new filter options, which are also lockable.</li><li>New Map module.</li><li>New Transaction Labels widget.</li><li>Additional details and statistics for existing widgets.</li></ul>

We’ve added a new Applied Rules Statistics widget among the other widgets you might already be familiar with: Top Locations, Transactions, State Threshold, and Team Activity.<ul><li>Top Locations<ul><li>Now showing more than 5 locations with filtering options.</li><li>Hover over each country or state to view the number of transactions, and zoom in on the map.</li><li>Darker greens indicate areas with the most transactions.</li></ul></li><li>Transactions<ul><li>Quickly see the number and percentage of transactions in states APPROVE, REVIEW, DECLINE.</li><li>Compare this data with a historical data set to analyze the performance.</li><li>Use in-built filters to easily see key data you want within the widget.</li></ul></li><li>Transaction labels<ul><li>Quick filter to see the amount and total number of certain types of transactions you’ve labeled e.g. Chargebacks.</li></ul></li><li>State Threshold<ul><li>Now includes more filters including Transaction Count/Score and Average Transaction Amount/Score.</li><li>Easily see values of transactions within APPROVE, REVIEW, and DECLINE.</li></ul></li><li>Team Activity<ul><li>See the number of transactions processed by each team member.</li><li>Displays 5 recent activity logs - or go straight to Logs from here.</li></ul></li><li>Applied Rules Statistics<ul><li>Previously only found within the Scoring Engine section, this widget is now featured on your Dashboard.</li><li>Now you can easily see which are the most recurring rules, or e.g. which rule(s) caused the most declined transactions.</li><li>Toggle the columns in ascending/descending order based on:<ul><li>Number of times the rule has been triggered</li><li>Rule name</li><li>How many transactions was the rule applied to (%)</li><li>How many transactions were flagged for review (%) because of a specific rule</li><li>How many transactions were declined (%) because of a specific rule</li><li>The last date the specific rule was triggered</li></ul></li></ul></li><li>Clicking on each rule depicts the data as a graph. This makes it easier for you to see when and how many times a rule was triggered and what states the transactions were placed in. It also gives you quick access to edit that rule.</li></ul><a href="https://login.seon.io/">Log in now</a> to check out these new widgets and customize them to suit your preferences.We love hearing and building for our users. If you have any feedback on these enhancements or ideas for other interface improvements you’d like to see, make sure to drop our Customer Success team a note. &nbsp;

Introducing our new and improved Dashboard

We’ve increased our BIN API to support an extended range of up to max 8 digits, in preparation for next April’s BIN expansion to support the payments ecosystem.

We’ve increased our BIN API to support an extended range of up to max 8 digits, in preparation for next April’s BIN expansion to support the payments ecosystem.You can integrate our BIN Lookup as a standalone API. This gives you more flexibility to choose just the features you need to streamline your risk tech setup.Our BIN Lookup is also included in our <a href="https://chrome.google.com/webstore/detail/seon-intelligence/bikepkadinmcegcmajclcdknamijmfgo?hl=en">Chrome extension</a>. With just one click, you can easily look up an email, phone, IP, and card BIN. Alternatively, use our user-friendly <a href="https://admin.seon.io/manual/#manual-input">Admin Panel</a> to manually check specific Card BINs.<figure class="image CUSTOM_image-modal CUSTOM_shadow CUSTOM_rounded image_resized" style="width:77.02%;"><img src="https://seon-website-assets.s3.eu-west-1.amazonaws.com/seon-docs/card_bin_lookup_cf8c90c4e7.png"><figcaption>Card BIN lookup from the Admin Panel</figcaption></figure>Check out our <a href="https://docs.seon.io/api-reference#bin-api">BIN API reference</a> for more details.<customtextblock class="custom_note" props="variant=note">8 digit BIN numbers will be issued after April 2022. Currently, the BIN database does not contain 8 digit BINs but we are able to process them.</customtextblock>

BIN API now supports 8 digits

At SEON, we’re all about making it easy to fight fraud. Our recent update introduces Custom Lists as another way to help you detect fraud before it happens. Custom Lists is a convenient way to create your watchlists for certain transactions and interactions - without having to create rules with parameters.

At SEON, we’re all about making it easy to fight fraud. Our recent update introduces <a href="https://admin.seon.io/lists/">Custom Lists</a> as another way to help you detect fraud before it happens. Custom Lists is a convenient way to create your watchlists for certain transactions and interactions - without having to create rules with layers of parameters.Custom lists don’t necessarily whitelist or blacklist records but allow you to monitor accounts, transactions, or users.For example:<ul><li>If you’ve noticed a sudden spike in suspicious behavior from a certain country, you can create a custom list that monitors IPs from that specific geographic location</li><li>Or perhaps, you have 10 rules tracking a set of 5 usernames, and you would like to add an additional 3 usernames to those rules. Updating all 10 rules individually to include 3 usernames would be a hassle. With Custom Lists, you can simply add these 3 new usernames to a single Custom List, and any rules that reference this Custom List will immediately inherit its watchlist</li></ul>Custom Lists is an easy way to automatically monitor and assess an assumption without reviewing each transaction manually. Once you validate your watchlist, you can create your own <a href="https://admin.seon.io/scoring-engine/custom-rules/">Custom Rules</a> and assign risk scores to such interactions.Find out more on how to <a href="https://docs.seon.io/knowledge-base/user-manuals/lists-and-flagging#custom-lists">set up your Custom Lists here</a>.Currently, blacklists, whitelists, and Custom Lists are mutually exclusive. We are working on expanding this feature so expect an enhancement to be released in the near future.Explore <a href="https://admin.seon.io/lists/">Custom Lists</a> now from your <a href="https://login.seon.io/">Admin Panel</a> and do reach out to one of our fraud experts if you would like any tips to make the most of this new feature.<figure class="image CUSTOM_rounded CUSTOM_shadow CUSTOM_image-modal"><img src="https://seon-website-assets.s3.eu-west-1.amazonaws.com/seon-docs/custom_lists_f8064a3d76.png"></figure>

Custom Lists

We’re excited to launch a new update to our Device Fingerprinting module. This update to our JavaScript Agent v4 scores suspicious settings on desktop and mobile devices. This scoring is based on the common combination of specific characteristics our data science team has discovered with fraud and bot attempts. 

We’re excited to launch a new update to our Device Fingerprinting module that profiles suspicious devices with an even more detailed risk scoring algorithm.This update to our JavaScript Agent v4 scores suspicious settings on desktop and mobile devices. This scoring is based on the common combination of specific characteristics our data science team has discovered with fraud and bot attempts.Some of the device characteristics we assign varying levels of risk score include:<ul><li>Browsers specifically designed to get around many existing fraud solutions such as Indigo, Kameleo, Sphere, CyDec, Linken Sphere, Multilogin, GoLogin, AntBrowser, Accovod, ClonBrowser, Ghost Browser, Stealthfox, and XLogin:</li></ul><figure class="image image_resized" style="width:66.24%;"><img src="https://seon-website-assets.s3.eu-west-1.amazonaws.com/seon-docs/Frame_11_3de95c5d30.png"><figcaption>Browsers specifically designed to get around many existing fraud solutions</figcaption></figure><ul><li>Privacy browsers such as Tor and Brave:</li></ul><figure class="image image_resized" style="width:30.85%;"><img src="https://seon-website-assets.s3.eu-west-1.amazonaws.com/seon-docs/Frame_14_ddb652edb5.png"><figcaption>Privacy browsers</figcaption></figure><ul><li>Browser spoofing</li><li>Browser version age</li><li>Rare browser environments</li><li>Browser anti-fingerprinting extensions such as AdBlock Plus, AdBlocker Ultimate, AudioContext Fingerprint Defender, Canvas Blocker, Canvas Fingerprint Defender, CyDec Platform Anti-Fingerprinting, Disconnect, DuckDuckGo Privacy Essentials, Fingerprint Spoofing, Ghostery, Font Fingerprint Defender, Privacy Badger, Script Safe, WebGL Fingerprint Defender, DOM blockers: &nbsp;</li></ul><figure class="image CUSTOM_rounded CUSTOM_shadow CUSTOM_image-modal image_resized" style="width:66.31%;"><img src="https://seon-website-assets.s3.eu-west-1.amazonaws.com/seon-docs/supported_extensions_015fd03562.png"></figure><ul><li>Unpopular screen resolutions</li><li>Common combinations of bots, automation or testing tools such as Selenium, Headless Chrome, Headless Firefox, PhantomJS</li><li>VM environments such as VMware and VirtualBox</li></ul><figure class="image image_resized" style="width:32.72%;"><img src="https://seon-website-assets.s3.eu-west-1.amazonaws.com/seon-docs/Frame_15_1_545777f7ed.png"><figcaption>VM environments</figcaption></figure><ul><li>Combination of suspicious browser profiles:<ul><li>The riskiness of the browser</li><li>Device, font, WebGL or canvas hashes</li><li>Number of audio inputs and outputs plus video inputs in the browser</li></ul></li></ul>Associating specific and higher scoring levels for unusual setups allow you to detect fraudsters and unnoticeable large scale attempts by bots. You also have the flexibility and control to fine-tune this risk scoring.This update is rolled out as part of your default rules. As with all our rules and risk scoring decisions, we share them openly with you in your Admin Panel so you can see and learn how the risk scores are assigned. You will be able to see how the scoring decision is made and have the flexibility to customise the settings.Visit our <a href="https://docs.seon.io/knowledge-base/user-manuals/scoring-engine-and-rules#rule-actions">Knowledge Base</a> if you would like to learn how to configure the default rule settings. Or go straight to your <a href="https://admin.seon.io/scoring-engine/default-rules/">Admin Panel</a> to start using them.

Enhanced Device Fingerprinting for even more accuracy

Announcing our Phone API 1.2 update that detects disposable, temporary phone numbers and identifies even more carriers and networks. Also releasing our IP API 1.1 update that tracks harmful IPs used for SSH brute force attacks, hacking attempts, malicious IPs, Postfix/IMAP scans, Telnet scans, and spam hosts.

Our <a href="https://docs.seon.io/api-reference#phone-api">Phone API 1.2</a> update introduces the ability to detect disposable, temporary phone numbers and identifies even more carriers and networks. We check sites like OnlineSIM and MyTrashMobile amongst many others that offer disposable numbers. Virtual numbers and temporary, disposable numbers are automatically assigned a higher risk score as they are usually used to circumvent verification steps. The ‘Disposable’ field is passed within the Phone API response. You will be able to create filters and <a href="https://admin.seon.io/scoring-engine/custom-rules/">Custom Rules</a> using this new data point.This update replaces carrier details from the last version so that you get better coverage and accuracy. We recommend updating to use Phone API 1.2 as soon as you can to ensure your rules and each lookup record is as accurate as possible.With the <a href="https://docs.seon.io/api-reference#ip-api">IP API 1.1</a> update, we track harmful IPs. We use honeypot systems and spam traps to cross-reference IPs that we know are used for SSH brute force attacks, hacking attempts, malicious IPs, Postfix/IMAP scans, Telnet scans, and spam hosts. Specific rules are used to avoid false positive detections of legitimate IPs. This ‘Harmful IP’ field is added to the IP API response and the <a href="https://admin.seon.io/">Admin Panel</a>. This helps you stop bad users immediately.Both the Phone API and IP API are also included in our <a href="https://docs.seon.io/api-reference#fraud-api">Fraud API</a>.Visit our <a href="https://docs.seon.io/knowledge-base/user-manuals/scoring-engine-and-rules#rule-actions">Knowledge Base</a> if you would like to learn how to configure these Default Rule settings. Or <a href="https://admin.seon.io/scoring-engine/default-rules/">login to your Admin Panel</a> to start seeing how they work.

Detecting disposable, temporary phone numbers & harmful IPs

We’ve rolled out a User Revenue widget to let iGaming customers quickly see a snapshot of how much a user has deposited and withdrawn within the past year. 

We’ve rolled out a <a href="https://docs.seon.io/knowledge-base/user-manuals/transaction-details#user-revenue-widget">User Revenue widget</a> to let iGaming customers quickly see a snapshot of how much a user has deposited and withdrawn within the past year. Fraudsters usually have high revenue with low deposits as they abuse bonuses and loopholes.You will be able to:<ul><li>Choose the time frames you want to view within the past year</li><li>See the Brands where the revenue was earned</li><li>See the total bonus or deposit rate for the user</li></ul>You’ll find this new widget in the Transaction details page when you next <a href="https://login.seon.io/">log in</a>.<figure class="image CUSTOM_rounded CUSTOM_shadow CUSTOM_image-modal image_resized" style="width:51.96%;"><img src="https://seon-website-assets.s3.eu-west-1.amazonaws.com/seon-docs/user_revenue_a6676d8d86.png"><figcaption>iGaming User Revenue Widget</figcaption></figure>

New dedicated widget to easily see User Revenue

SEON is pleased to introduce a range of new social platforms for the phone and email API-based solution, the SEON Intelligence Tool.

In response to the needs of customers, the update will further enable businesses to understand their customers and flag fraudsters through data enrichment.&nbsp;

The <a href="/api-reference#email-api">Email API v2.1</a> update incorporates new major platforms including:<figure class="table"><table><tbody><tr><td style="vertical-align:top;width:200px;"><ul><li>Airbnb</li><li>Amazon</li><li>Booking.com</li><li>Qzone</li></ul></td><td style="vertical-align:top;"><ul><li>Discord</li><li>Kakao</li><li>Ok.ru</li></ul></td></tr></tbody></table></figure><a href="/api-reference#email-api">Email API v2.1 full documentation</a>&nbsp;

The <a href="/api-reference#phone-api">Phone API v1.1</a> adds eight new platforms as well as additional data points for both Viber (user name) and WhatsApp (user about section). The new platforms are:<figure class="table"><table><tbody><tr><td style="vertical-align:top;width:200px;"><ul><li>Zalo</li><li>Line</li><li>Kakao</li><li>Microsoft</li></ul></td><td style="vertical-align:top;"><ul><li>Ok.ru</li><li>Skype</li><li>Snapchat</li></ul></td></tr></tbody></table></figure><a href="/api-reference#phone-api">Phone API v1.1 full documentation</a>&nbsp;The addition of market-leading communication apps Zalo and Line is expected to further support the decision-making of our partners in Asia.Furthermore, as the travel industry begins its post-covid recovery, adding both&nbsp;Booking.com and&nbsp;Airbnb&nbsp;to SEON’s arsenal will act as an insightful data point.Continued improvements to the product help broaden the horizon of our checks, provide more useful data and overall establish a clearer understanding of users.&nbsp;<customtextblock class="custom_note" style="margin-left:auto;" props="variant=note">This follows the announcement of a new <a href="https://seon.io/try-for-free/">14-day free trial</a> available to all businesses fighting fraud; the solution is accessible as a Chrome extension or API.</customtextblock>The self-service Intelligence Tool enriches data from over 35+ social media sites (including user avatar, bio and profile info) to produce a holistic customer profile.A risk score is then assigned to the user, in real-time, using metrics such as address maturity, string analysis, and data breach lookup to generate the score.<a href="https://seon.io/try-for-free">Try for free for 14 days</a>

Email & Phone API update: Major social platforms now supported

Introducing enforced two-factor authentication (2FA), single sign-on (SSO) support, and IP restriction for our APIs.


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