Search our Knowledge Base
Select
Features Overview
Team Management
This page allows you to manage the admin panel user accounts. You are able to create, modify and delete existing users.
Notifications
Learn how to manage your notification settings here.
Sandbox Environment
Explanation of the SEON test environment.
Billing Details
Learn how to set up and track billing.
Dashboard
Giving you a top level overview of transactions in the system.
Transactions
Explaining the transactions list panel and its functions.
Transaction Details
An overview of the different tabs of the Transactions Details page.
Transaction Details – Widgets
Learn about the detailed information contained in the widgets of the Transaction Details page.
Customers
Analyse customers based on their details, actions and connections.
Manual Page
Checking transactions manually and running batch tests.
Workbench
Monitoring the Machine Learning system performance.
Scoring Engine & Rules
Customizing the rules to meet your risk appetite.
Lists & Flagging
Manage all blacklisted, whitelisted and flagged values.
Rule Categories
Rule categories act as folders for your rules and enable powerful customization settings.
Logs
View every user action within the SEON Admin Panel within the Logs page.
Merchants / Affiliates
On the Merchants tab, you can see the number of transactions or the amount of all transactions in different states by each merchant.
Settings
On the Settings page you are able to adjust the workings of the admin and the interface to fit your operations.
Tutorial & Support
The Tutorial will guide you through all features of the SEON Admin Panel, step by step.
Whitebox Machine Learning
Our whitebox machine learning feature creates advanced rules to help you fight fraud.
Blackbox Machine Learning
The Blackbox model calculates a fraud probability score to give you another tool to fight fraud.
Feedback Loops & Label API
Machine learning tools perform best with detailed data and feedback.
SSO Integration
Find out how to use SSO with SEON.
Guides
Set up custom scoring and states with rule categories
You can group rules and automatically apply a unique score and state to all transactions that trigger a rule in these categories. Here's how.
Activate blackbox scoring
Once activated, blackbox machine learning probabilities are layered into the decision powered by the Scoring Engine.
How to use regular aggregates
Starting with the basics, aggregate data is a high-level form of data that is created by combining single data points.
SSO with Ping Identity – Setup Guide
A step-by-step guide to setting up Ping Identity as your SSO provider for SEON.
How to adjust the data enrichment timeout
Configuring your timeouts properly is a core element of getting the most from SEON. Learn how to adjust them here.
SSO with Azure AD – Setup Guide
SSO with Azure AD allows your team to sign in to SEON using their Microsoft account. Learn how to set it up.
Upgrade your account to a paid plan
Once your 14-day free trial ends, you can continue using SEON via a paid plan. You can upgrade your account easily from the Admin Panel.
SEON for Shopify
Quick Start Guide
Connecting SEON to your Shopify store is easy. Find out more in this quick guide.
Shopify FAQ
Get all your questions around our Shopify app answered here.
Choose a plan for your Shopify store
After adding SEON to your store, the next step is choosing a plan — then you can get things rolling.
FAQ - Frequently Asked Questions
Sandbox FAQ
Sandbox related questions can be found here.
Billing and pricing FAQ
How we charge and bill you for using SEON.
Admin Panel FAQ
Questions and answers about using the SEON admin panel.
Rules FAQ
Questions & answers regarding rules.
Features FAQ
Features FAQ.
Miscellaneous FAQ
Other FAQ.
Lists and flagging
Blacklisting and whitelisting items, flagging suspicious transactions and creating custom lists.
Integration
Questions related to APIs, Device Fingerprinting, and integrating SEON.