Tweak your SEON for Shopify settings

SEON was built with you in mind – customize and tweak the features and settings so you always fight fraud in the best way for you.

SEON’s fraud prevention system for Shopify offers flexible customization options to help you fine-tune your risk management strategy. This guide walks you through key settings to optimize your fraud detection and streamline order handling.

Key customization options

• Risk thresholds: Adjust fraud scoring parameters to align with your business’s risk tolerance. Set which orders are moved into the APPROVE, REVIEW, and DECLINE states labels by tweaking the scoring thresholds.
• Scoring engine: You can create rules for the Scoring Engine based on any relevant logic to personalize how SEON makes decisions. The Scoring Engine page allows you to review and modify existing rules or add new ones.
• Manage lists: Manage all blacklisted, whitelisted, and flagged values in your account. To add new values to the blacklist or whitelist, you can either manually enter the fields and values or upload a CSV.
• Payment capture: Automatically capture authorized payments for genuine orders with an APPROVE state.
• Order cancellation: Protect your business and automatically cancel orders that SEON marks high risk.
• Fulfillment hold: Hold the fulfillment of risky orders in the REVIEW or DECLINE state in Shopify.

For step-by-step instructions on configuring these settings, refer to our detailed guides.