Rule categories

Rule categories act like folders for your rules. Collect rules designed to catch certain types of fraudulent activity or flag specific transaction characteristics. Rule category settings also keep you in control of how a rule category will affect a transactions overall fraud score or final state.

Rule categories are incredibly flexible and can help you get the best results with SEON. Use them to collect rules created to tackle specific types of fraud, others your team is trialing, or rules tied to a particular promotion, event, or season (e.g., a Black Friday sale).

Note: You can't change the categories of Default Rules and Machine Learning Rules.

Find your Rule Categories at the top of the Custom Rules tab of the Scoring Engine. 

You can easily create new rule categories by clicking the Manage categories button at the top. Click Add new, and name your category.

Once your rule category is ready, you can start adding rules. Open the Custom Rules tab and locate all the rules you want to add to the new category. 

Tip: Use the filter tools to find the rules you're looking for easily.

You can move multiple rules to the same rule category by using multi-select on the custom rules list. Click the checkbox on the left side of the list next to each item you want to add, choose the Change category option from the dropdown, and select the target category

Did you know: You can also specify a rule's category when creating a new rule. Select the Choose the desired category from the dropdown list on the right-hand side of the rule setting widget on the rule details screen.

You can easily view all rules in a category by filtering your custom rules list. To turn all rules in the category on or off, click the select all checkbox and use the Turn ON/OFF button at the bottom of the screen.

Use category settings to finetune how rule categories affect your transactions. Category settings are divided into category scores, category states, and category-specific parameters.

You can open Rule category settings by going to Manage categories, then clicking the cogwheel icon next to the category's name.

Category scores and states

The category score setting gives you a score based on the rules in the selected category. If you toggle the setting and set a Field name, your API response will include a score based on the category, which will also be reflected on the Admin Panel.

Category scores are included in the overall Fraud score, and will affect the state (ACCEPTED, REVIEW, DECLINE) an affected transaction is set to. 

Warning: Do not use spaces or special characters in the Category score field name to avoid errors.

By enabling category states, you can tell SEON to apply a specific state to a transaction if its category score is above the set thresholds. The category state is returned in your API response and indicated on the SEON Admin Panel. 

Category states will not overwrite the overall transaction state. You can use them to enable further automization on your systems based on the API response.

Learn more: Read our step-by-step guide on how to use these settings.

Bulk-edit rules

Use the category-specific rule parameters setting to bulk edit rules. SEON will apply the parameters you set on this page to all rules in a category. 

To view these categorizations in the results, select the 'By category A-Z' option from the dropdown menu in the top right corner of the Applied Rules widget and group the rules by their categories. Visit the Transaction Details page to read about the applied rules widget.

Visit the pages below to learn more about what you can do with rules in SEON:

Learn more: Overview: Scoring Engine and Rules
Guide: Set up custom scoring and states with rule categories
FAQ: Check all FAQ entries about Rules here