Multiple face detection surfaced as a sub-check: The Selfie verification panel (Workflow run detail view and the IDV session view) now shows a Multiple faces detected result alongside Liveness verification, Face match, Image anti-spoofing, and Deepfake detection. When a session is rejected because more than one face appeared during the check, the reason is now visible to reviewers. Learn more here.
Audio recording for Document Capture: The Document Capture node's Video recording settings now include an Audio recording option — Disabled, Optional, or Required — configurable per workflow. Learn more here.
Search Workflow Runs by personal ID number: The Workflow Runs list search now matches on the personal ID number extracted from a verified document, in addition to existing fields. Partial values are supported.
Update 2026-08-12
New widget to surface additional transaction details: The Summary tab on the Transaction details page can now display a new widget called Additional details. This widget is intended to house information that does not fit into the more strictly defined widgets. Currently it will display transaction_long_text if available.
Update 2026-08-10
Remove Transaction Labels: Remove a label from a transaction: Remove an applied label from the label selector on the Admin panel or through the Label API's new DELETE endpoint, and the transaction reverts to its original rule-evaluation state. This lets you correct a mislabel from manual review or reverse a label that later proves wrong, such as a chargeback resolving in the customer's favor. Removed labels no longer feed AI Insights model training, so corrections keep your scoring accurate. Learn more
Get notified when a label is removed: The transaction/label_update webhook now delivers removal events, marked with the label value DELETION. The event does not carry the reverted transaction state, so re-query the transaction if your system mirrors SEON states. Learn more
Label removal requires Label API v2.
Update 2026-08-07
New device signals available in Velocity Where condition: The Where condition in Velocity rules now supports a significantly expanded pool of device signals across Device Identity & Fingerprinting, Browser & OS Environment, Network & Location, Mobile Device Signals, Device Security & Integrity. This addition streamlines incorporating device signals in Velocity rules, previously requiring on-demand activation in customer accounts.
Update 2026-08-06
Export a full record of any IDV session: Download a PDF or CSV of a single identity verification session's complete details from the Workflow Run Details page, or export a CSV covering multiple sessions at once from the Workflow Runs list page.
Update 2026-07-23
Move users through a workflow without waiting for each check to finish: Workflows now run asynchronously by default. When a user submits a capture step — Document, Selfie, Payment card, or Address verification — the flow advances immediately and that step is evaluated in the background, instead of holding the user on a loading screen. The engine pauses only where a result is genuinely required, such as a Condition that branches on an earlier step's output. Once the user completes the last step that needs them, they see the completion screen and are done, while any remaining checks finish in the background. Decisions are unchanged — only the waiting is removed. No configuration or workflow redesign is required. Because some checks now complete after the user leaves the flow, treat the workflow_execution_finished webhook as the signal that a decision is final; a run may briefly remain in RUNNING while background checks complete. Learn more here.
Branch on a specific earlier step with the "Value from" selector: The condition node sidebar in the Workflow Editor now lets you pin a branch to a specific earlier step, rather than evaluating whichever step wrote that field last. This makes branching deterministic in multi-step flows — for example, a workflow containing two document checks — and lets an asynchronous workflow wait only on the exact step a condition depends on. Available in the workflow builder now. Learn more here.
Update 2026-07-16
Detect accounts linked to the same physical address, even when the strings differ with Address Intelligence: Address Intelligence normalizes address variants to canonical IDs, so fraud rings cycling unit numbers, abbreviations or formatting across accounts all resolve to the same physical location in rules, alert triggers and Network Detection. For US addresses, results include USPS signals (residential vs. commercial classification, CMRA status, and vacancy flags) and a flag for known freight forwarder addresses. Learn more here.
Tell a real customer from a fake one against a wider net of Digital Footprint signals: Digital footprint coverage grew from 300 to more than 350 email and phone checks across Entertainment, Technology, Dating, E-commerce, Social Media, and Travel, including a new AI Platforms email category (DeepSeek, Lovable, Windsurf). New signals are available for Digital Footprint customers using the latest APIs (Email API v3 and Phone API v2). Learn more here.
Enter arrays of values in Custom Compare and Velocity rules Risk signals that contain commas or semicolons, like WebGL renderer or user agent strings, can be stored and matched exactly as entered in Compare and Velocity rule conditions. Add multiple values manually or paste a list with each value separated by a newline character. Learn more.
See the full customer journey behind every fraud decision with Session Monitoring Session Monitoring adds real-time behavioral context to your Device Intelligence checks to catch coached fraud, remote access and bot activity that point-in-time checks alone don't reveal. A lightweight SDK captures how users behave across onboarding, login and checkout, then links that session to your Fraud API call as risk flags you can use in the Scoring Engine and review on a full session timeline. Available to Device Intelligence customers. Learn more.
Confirm a device's country, even behind a VPN Device Intelligence now returns a network-based device location, built from signals like the WebRTC-derived true IP, so you can catch VPN and proxy masking.
Detect tampered iPhones with a new integrity signal The iOS SDK (v5.8+) now returns a system_integrity field, a graded verdict that goes beyond jailbreak detection to tell you whether a device can be trusted. It returns one of four values (ORIGINAL, POSSIBLY_COMPROMISED, COMPROMISED, UNKNOWN), uses the same vocabulary as the Android SDK and can be used directly in rules.
Spot spoofed devices with Android eSIM detection The Android SDK reports if a phone has an eSIM, so you can check whether a claimed device model realistically supports eSIM, allowing you to flag when the signals don’t add up.
Customize your alert list with new columns The 'View settings' feature on the alert list page now supports five additional columns: Brand ID, Merchant name, Receiver full name, Receiver ID, and User order memo.
Update 2024-09-03
New role category for exports: You can now set different permission levels for exporting files and reports from the Admin panel. Learn more about permission levels here.
Update 2024-07-01
Improvements to the Notes functionality: Character limit increased from 255 to 20,000, and editing and formatting options were extended, including bold, italic and strikethrough text and bulleted and numbered lists.
Update 2024-05-23
Improvements to the Team activity widget: Get a detailed overview of team members' activity in the renamed and revamped Team member performance widget from the SEON dashboard. Learn more here.
Update 2023-11-14
Improvements to Customer Connections: Displaying info on connected customers being flagged or blacklisted, ability to list user IDs
Update 2023-10-12
Customer Compare: Compare connected customers side by side based on their last transaction. Read more here.
Update 2023-09-28
Transaction list view improvements: Customize your transaction list view and add up to 12 columns on the Transactions page.
Update 2023-09-22
Assign transactions for review: You can assign transactions for anyone on your team (including yourself) to review. Learn more here.
Update 2023-09-18
New Device Fingerprinting data fields: Add new Device Fingerprinting data fields, such as call status and remote control detection to rules or use them to filter transactions. Visit the API reference for the full, updated lists.
Update 2023-09-07
Transactions list export improvements: Export up to 150,000 rows at once for external analysis and decide which columns you want to include in the exported file.
Update 2023-08-18
Distance calculations in rules: You can add distances calculated based on the difference between user locations and addresses using the new Geo details fields.
Update 2023-08-11
Fuzzy search in AML API: Helps you identify names where exact matches fail due to typos, spelling variants, or minor differences. Read more here.
Relevancy scoring: Helps you determine how closely search results from fuzzy searches match the name you entered.
Complex AML search: You can add a place and date to your search queries, you are now able to narrow down your results and reduce false positives.
AML settings: You can decide which lists you want SEON to monitor and how often you want these lists to be updated on the Settings page.
Update 2023-08-09
Email clustering: Helps identify and group likely algorithmically generated email addresses, then create machine learning rules based on the connected data points. Read more here.
Update 2023-07-26
Entity search: Run queries for organizations through the AML API to check if they are listed on any Sanctions or Watchlists. Read more here.
