Dashboard

Updated on 03.06.24
5 minutes to read
Copy link

Overview

The Dashboard is the first screen that you see when logging in to the SEON Admin Panel. This is also your central hub to access all functionalities from the sidebar (check individual walkthroughs for each tab on the dedicated SEON Docs category).

The default widgets you can find here display data in near real-time, so even if you change the state of the transaction after it is sent to SEON, the graphs will be updated to reflect these changes shortly after.

 

 

Top transaction locations

Dots on the map show the locations and states of the transactions. Color and size vary accordingly.

This widget shows countries with the most transactions in APPROVE and DECLINE states over the past year. On the map, you can see fraudulent transactions marked with red and approved transactions marked in green.

You can also zoom in on the map or hover over each country or state to view the number of transactions. The darker areas indicate a higher volume. 

 

Transactions

The SEON Platform uses three states for the classification of transactions: APPROVE, REVIEW, and DECLINE.

This graph shows you how these transaction states compare to each other in real-time so you can discover trends and spikes in suspicious activity.

Use the filters in the top right to set up custom views and compare data sets. You can filter for time, action type, payment mode, country, brand ID, and currencies.

KPIs

Under the graph, we showcase 3 main KPIs that are worth checking out when using SEON.

  1. Total number of transactions: This metric displays the total number of transactions processed through your account.
  2. Total amount: This metric displays the total value of all transactions processed through your account. This value is shown in your account's base currency.
  3. Total Saved Amount: This metric displays the total value of transactions in a DECLINE state — showing you the total amount of revenue you saved by using SEON.

 

Transaction labels

In this view, you can check how many transactions you get for each label in your account. Quick filter to see the amount and the total number of certain types of transactions you’ve labeled e.g. Chargebacks.

Choose a label on the right to check the value and volume of transactions you got under that label in the past period.

 

Applied Rules Statistics

See your most recurring rules and check which ones are triggered the most. Clicking on each rule depicts the data as a graph. This makes it easier for you to see when and how many times a rule was triggered and what states the transactions were placed in. It also gives you quick access to edit that rule.

Choose a label on the right to check the value and volume of transactions you got under that label in the past period.

You can also click the columns here to order the rules based on transaction states.

 

Team member performance

This widget shows the activity of your team members for a given timeframe. You can review statistics for handled transactions (approved, declined, opened), processing time and list activity on separate tabs. This includes the number of declines, approvals and transactions reviewed.

Below, you will find overall statistics for each tab to have an overview of your team's collective activity.

 

State Threshold

The State Threshold graph shows the frequency of transactions and their related fraud scores. The X-axis represents the transaction scores (from 0 to 100) and the Y-axis represents the total number of transactions with each score as well as the average transaction amount.
The graph can be filtered to either show transactions for the past year, past 30 days, or past week. 

 

Top toolbar

The top right corner of the Admin panel is your personalized SEON hub. Access your personal and organization settings or the Sandbox environment, product walkthroughs and news, and notifications from here.

Was this article helpful?