Updated on 10.11.21
5 minutes to read
A quick video guide explaining the Dashboard features of the SEON Sense Platform
The Dashboard page gives you a top level overview of transactions in the system.
The Dashboard is the first screen that you see on logging onto the SEON Admin Panel.
The Dashboard consists of a number of standard widgets built around the main KPIs and aggregated data of our service. This provides users with useful information for later configuration and analysis. The default widgets display data in near real-time, so even if you change the state of the transaction after it is sent to SEON, the graphs will be updated to reflect these changes shortly after.
Custom widgets can be implemented in your account upon request. To do so, click ‘Request New Widget’ at the bottom of the Dashboard.
Top Transaction Locations
This widget shows the top 5 APPROVE and DECLINE locations based on transaction count and geolocation, over the last year. Red dots mark fraudulent operations and green ones show approved transactions.
Four main KPIs are displayed by default.
Total Viewed Transactions
This metric displays the total number of transactions processed through your account.
Total Viewed Amount
This metric displays the total value, in your account’s base currency, of all transactions processed through your account.
Total Saved Amount
This metric displays the total value of transactions in a DECLINE or REVIEW state - indicating the total value of fraudulent activity prevented by using the SEON Platform.
Transactions in Review
This metric displays the current number of transactions currently in REVIEW.
The Fraudulent Transaction Rate graph shows the rate of fraudulent and genuine transactions for either the past year, past 30 days or past week.
The SEON Platform uses three states for the classification of transactions: APPROVE, REVIEW and DECLINE. The different rates for each state over time can be seen for the selected period on the graph.
By default the graph shows transactions in all currencies, however it is possible to filter the graphs to only show transactions in a specific currency by using the currency selector in the middle of the circle on the right.
The State Threshold graph shows the frequency of transactions and their related fraud scores. The X-axis represents the transaction scores (from 0 to 100) and the Y-axis represents the total number of transactions with each score as well as the average transaction amount.
The graph can be filtered to either show transactions for the past year, past 30 days or past week.
This widget shows the actions of your team for either the last 30 days, last week or for the current day, broken down by the different types of actions undertaken. This includes the number of declines, approvals and transactions reviewed.
Clicking the 'Manage Team' link on the top right-hand corner of this widget will take the user to the Team Page allowing them to manage user accounts and permissions.