How to send custom order information to SEON

SEON will immediately check the orders as they come in with a successful transaction. It will get all the order, transaction, and customer information that is available at the moment the successful transaction triggers the order check. In some cases, you might want to add custom properties, like order tags that you can use in SEON for customized decision-making.
 

You can leverage automation tools like Shopify Flow to add custom properties to an order. For example, you can apply order tags that will appear in SEON a custom field tag in the Custom fields widget. These fields can then be used in custom rules, allowing you to fine-tune SEON’s fraud detection system to better align with your unique business requirements.

Tip: Tip: Make sure, these additional properties are added before the order is synced to SEON. Please let us know if you’d like to set up a few-second delay before the order check to give time for any automation to add custom properties, we'll be happy to help you set this up.

We’ll use Shopify Flow as an example:

1. Set the trigger to be Order paid. 

2. Create any desired condition (when needed). 

3. Add the action.