Settings

Updated on 26.11.21
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Video Guide
A quick video guide explaining the Settings Menu of the SEON Sense Platform

On the Settings page you are able to adjust the workings of the admin and the interface to fit your operations.

Settings

On the Settings page you are able to adjust the workings of the admin and the interface to fit your operations:
 

SettingExplanation
Time Zone SettingsAdjust dates and time to your local time.
LocaleDetermine the format of numbers and dates.
CurrencySet the default currency for transactions.
API TimeoutSet the timeout threshold for the Email and Phone API responses. Higher timeout means higher accuracy, but a longer response time. For this reason we recommend to only use these functions at the earliest user access point, e.g. at user registration. The recommended setting is at least 1700ms for 99.9% accuracy.
IP ExpirationWhen blacklisting IP addresses, due to the frequent reallocation of these, we recommended setting an expiration time.
Enforce Two-Factor Authentication for All UsersThe 2FA - two factor authentication - is used to provide your SEON account with an additional security layer when signing in, with an application on your phone that provides a one time access code. If you enable this setting, all users will be signed out of the system and the next time they log in, they will have to set the 2FA up.
SSO SettingsHere you can enable the Single-sign-on login for your account. SSO login provides your SEON account with an additional layer of security by requiring you to sign in through an identity provider of your choice, such as G-Suite or Azure AD. Please contact our Customer Success Team for additional help with the setup process.
WebhookIn case you want to provide other systems with real time information regarding state changes or black/whitelisting actions, you may enter the URL for the HTTP post requests in this form.
Flagging SettingsPlease see here.
IP Restriction for API UsageYou can limit from which IP addresses API calls would be accepted for security reasons.

 

 

Adjusting Weight

By default, the fraud scores are based on preset rules, which can be reviewed in the Scoring Engine. A score of 10+ is considered risky. You may modify them using the Threshold slider.

By default, Fraud score is the sum of the Email, IP and Phone module’s scores. To emphasize the importance of each score, the weights can be modified if needed. Keep in mind that the Fraud score can be changed by custom rules too.

Standard thresholds for each state are: 
 

0-10APPROVE 
10-20REVIEW 
20-100DECLINE 

Using the state conflict selector, you can define which state should apply if two states would collide for the same transaction.

 

Machine Learning Settings

 

In order to feed our Machine Learning system, you can set up additional positive and negative labels that can be sent through our Label API or manually changed by clicking on the state (APPROVE / REVIEW / DECLINE). You can create categories of negative labels (fraud reasons) - (e.g. chargeback, bonus abuser or postback data from payment: authorized, lost or stolen etc.) or positive ones. This supports the Label API to assign the right label for each transaction or when you select a new state, you can define the reason why you decline or approve a transaction. 


 

You can choose to only train our Machine Learning algorithm on the feedback you provide in the form of labels by clicking this switch.

When doing manual review, the transactions are labelled with “Marked as decline” and “Marked as approved”, or any other negative of positive label you have previously set up here.
 


You can automatically turn on complex DECLINE and REVIEW state rules above a certain level of accuracy by using the heuristic rule settings and the accuracy threshold.

 

Heuristic Rules

You can automatically turn on complex DECLINE and REVIEW state rules above a certain level of accuracy by using the heuristic rule settings and the accuracy threshold. These can be modified in the custom rules section.

 

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