Updated on 26.11.21
1 minute to read
A quick video guide explaining the Settings Menu of the SEON Sense Platform
On the Settings page you are able to adjust the workings of the admin and the interface to fit your operations.
On the Settings page you are able to adjust the workings of the admin and the interface to fit your operations:
|Time Zone Settings||Adjust dates and time to your local time.|
|Locale||Determine the format of numbers and dates.|
|Currency||Set the default currency for transactions.|
|API Timeout||Set the timeout threshold for the Email and Phone API responses. Higher timeout means higher accuracy, but a longer response time. For this reason we recommend to only use these functions at the earliest user access point, e.g. at user registration. The recommended setting is at least 1700ms for 99.9% accuracy.|
|IP Expiration||When blacklisting IP addresses, due to the frequent reallocation of these, we recommended setting an expiration time.|
|Enforce Two-Factor Authentication for All Users||The 2FA - two factor authentication - is used to provide your SEON account with an additional security layer when signing in, with an application on your phone that provides a one time access code. If you enable this setting, all users will be signed out of the system and the next time they log in, they will have to set the 2FA up.|
|SSO Settings||Here you can enable the Single-sign-on login for your account. SSO login provides your SEON account with an additional layer of security by requiring you to sign in through an identity provider of your choice, such as G-Suite or Azure AD. Please contact our Customer Success Team for additional help with the setup process.|
|Webhook||In case you want to provide other systems with real time information regarding state changes or black/whitelisting actions, you may enter the URL for the HTTP post requests in this form.|
|Flagging Settings||Please see here.|
|IP Restriction for API Usage||You can limit from which IP addresses API calls would be accepted for security reasons.|
By default, the fraud scores are based on preset rules, which can be reviewed in the Scoring Engine. A score of 10+ is considered risky. You may modify them using the Threshold slider.
By default, Fraud score is the sum of the Email, IP and Phone module’s scores. To emphasize the importance of each score, the weights can be modified if needed. Keep in mind that the Fraud score can be changed by custom rules too.
Standard thresholds for each state are:
Using the state conflict selector, you can define which state should apply if two states would collide for the same transaction.
Machine Learning Settings
In order to feed our Machine Learning system, you can set up additional positive and negative labels that can be sent through our Label API or manually changed by clicking on the state (APPROVE / REVIEW / DECLINE). You can create categories of negative labels (fraud reasons) - (e.g. chargeback, bonus abuser or postback data from payment: authorized, lost or stolen etc.) or positive ones. This supports the Label API to assign the right label for each transaction or when you select a new state, you can define the reason why you decline or approve a transaction.
When doing manual review, the transactions are labelled with “Marked as decline” and “Marked as approved”, or any other negative of positive label you have previously set up here.
You can automatically turn on complex DECLINE and REVIEW state rules above a certain level of accuracy by using the heuristic rule settings and the accuracy threshold.
You can automatically turn on complex DECLINE and REVIEW state rules above a certain level of accuracy by using the heuristic rule settings and the accuracy threshold. These can be modified in the custom rules section.