Billing and pricing FAQ

• Can I pay by any type of card?

• Can I pay with cryptocurrency?

• Can I change from bank transfer to credit card payment (or vice versa)?

• I would like to change the currency on my invoice (EUR to USD or vice versa). Where can I do that?

• Where can I find specific details on my invoice?

• Who can I contact if I have questions about the invoice I received?

• Does SEON offer refunds?

• Can I get a custom pricing plan?

• Will I be charged for batch uploads?

• How is API usage billed?

• Is there a fee for sending device information from the front end?

• Are Fraud API calls made in a Sandbox environment billed?

• Are there any special features that come with additional costs?

• How is billing handled for AML checks?

• How do I upgrade to the Starter plan?

• When will I receive my next invoice?

• Can I see my current balance and the cost of API requests?

• Does SEON delete user accounts?

• Get help with billing