Transactions

Updated on 08.11.21
10 minutes to read
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Video Guide
A quick video guide explaining the Transaction List features of the SEON Sense Platform

The Transaction List is the main area for reviewing individual transactions in the SEON Platform.

Transaction List

The Transaction List is the main area for reviewing individual transactions in the SEON Platform. 

The list of transactions is generated from the data submitted via API calls or manual entries, which are then enriched by our Intelligence Tool APIs.

It is possible to search directly for a specific transaction by entering the User ID, Email, Transaction ID or Username in the search bar at the top of the screen.
 

On the Transactions List you can create filters, see statistics on the displayed transactions as well as export the filtered list to an email address of your choosing.

 

The Transactions List can be customised to suit your needs in a number of ways including ordering, filtering and selecting specific columns.

The default view of the list shows the most recent transaction first, however this can be changed by clicking the title on each column. The arrow next to the column title will change to show the current order - either ascending or descending.

Any unopened transactions are coloured green within the list, with previously opened transactions shown in grey. Hover over the mark to see when it was last viewed.

To open a transaction to see all details please click the relevant row.
 

Updating Transaction States

The state of one or more transactions can be changed directly from the Transaction List in order to fix false positives or negatives. This provides our machine learning algorithm with useful feedback.

To modify the state of a single transaction, click the dropdown in the State column and select the new required State from the list that appears. 

To update multiple transactions, click the check box to the left of each row you would like to update. A green bar will appear at the bottom of the screen from where you can select the new State/Label and Apply it to all selected transactions.

 

Filtering

The Transaction list can be filtered by selecting the “Filters” drop down at the top of the screen. Complex filters can be easily applied to any data fields in your account by using the simple interface.

The filter dropdown is divided into two main areas - New Filter Setup and Existing Filters.

 

New Filter Setup

Filters can be created to fit your workflows by selecting and querying any of the data fields either sent to our API or enriched by the SEON platform. 

By default, in Simple Filter mode, you can add a data-point from the dropdown list, select a compare function and then set a value and repeat this for as many fields as you wish. Each field that you select will be combined using logical AND operators.
 


If, when creating filters, you find yourself using specific data fields on a regular basis then you are able to pin a field for future use by clicking the lock icon to the right of each row.

When searching large amounts of transactions it is recommended that a date interval filter is applied to limit the number of results returned.

After setting the parameters for a filter, there are one of two options available:

  • Quick Search - this immediately applies the filter query to the live transaction list.
  • Save Filter - this allows you to name and save the filter for future use in your own tailored reports and statistics.
     
The quick search function allows you to look up transactions by email, User ID, Usernames or Transaction ID.
You can create Advanced filters on the Transaction List page. Parameters can be divided into groups and connected with AND and OR logical operators in a similar way to the Custom Rule setup.

The logical operators available for use in both transaction filtering and rule creation are as follows:
 

OperatorExplanation
is equal to, is not equal toSearches for an exact match between two values
is greater than, is less than, is greater or equal to, is less or equal toUsed for comparing two integers/numbers
contains/does not containSearches for an exact string within another one
exists, not existsSearches for any value that is present in the chosen field or the lack thereof
is either, is neither

Searches for an exact match (or the lack of) for any of the chosen values in a field. 

You can search for a list of values by separating them with commas.

 

Existing Filters

Existing filters are toggled on and off from the list on the right of the Filter view allowing you to easily select any of your previous queries. Multiple filters can also be activated and combined, with the logical operator for the combined query set using the Operator drop-down at the top of the list. All filters can be cleared by using the “Show all transactions” link.

Filters can be edited by clicking the button on each filter within the Existing filters list. This will allow the filter parameters to be changed or the filter itself to be deleted.
 

Statistics

By opening the Statistics panel at the top of the Transaction List screen you will find information about the number of total transactions, total transaction value and fraud score statistics based on the current filtered list.

You may also select the currency in which you wish to see the amounts displayed by clicking the currency toggle underneath the total transaction value.

The fraud score statistics are split into four metrics, all showing the minimum and maximum seen transaction values as well as the average transaction value. The metrics shown are Fraud score, Email score, IP score and Transaction value/amount.
 

To recalculate all values, click the refresh icon. 

Exports

The current viewed Transaction List - either default or filtered can be exported as a CSV for external analysis.

To export the current transaction list, click the Export button at the top of the screen, enter your email address and select the Export button. If a filter is currently applied to the main Transaction List then you are also able to select whether the export contains all transactions or the currently filtered view.

When the export has been generated, you shall receive a download link via Email. 

Previous exports can be redownloaded or deleted from the list on the right hand side. 

To export only the filtered list click on the checkbox.

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