Run a batch test on your data

Overview

The best validation of our technology is a hands-on test. We recommend that you use our Free plan or free trial to experience the full capabilities of SEON firsthand. Of course, Batch tests are another common way to evaluate fraud prevention solutions, you can learn more about both options below.

POC options

You can test SEON in different ways. Each approach has unique benefits and reveals different types of information and insight into how SEON works.

Analyze historical data over an API integration

You'll get the full SEON experience. All data will be timestamped and labeled correctly. We'll unleash the full power of SEON on your transactions, including velocity rules and even device fingerprinting. While you will have to integrate our APIs, this is the real deal and will give you insight into how SEON would work for you in real time. Best of all, our Customer Success team will be there to help you every step of the way.

Tip: Want to get started? Head over to our tips for API integration on the Speed it up with API integrations page.

Request a batch test

You can also send us a file full of historical data. We'll run it through SEON for you to give you a glimpse of what we can offer.

1. Run a batch test with labeled data
   Provide a first batch file with labeled data to train our systems with fraud cases unique to your business. Then follow up with an unlabeled dataset to gauge how our tools would perform for you. While you'll miss out on the real-time experience and full potential of our behavior-based velocity rules, you'll get a look at what our machine-learning solutions could do for you without having to go through a technical integration process (even if it only takes a few days).
2. Send us a batch file with raw data
   The simplest approach that requires the least input from your team. We'll take all the raw data you provide and run it through our data enrichment systems and default rule set. A batch test like this can give you insight into how powerful SEON's data enrichment is. Our team is always open to reviewing the data with you, to provide more insight. As SEON is highly customizable you'll get the most out of a batch test if your data science team is eager to come up with new and creative ways to use data.

Why batch test?

Testing SEON using your historical data can help you validate the accuracy and performance of our toolset. 

A historical data analysis batch test is a data mining project that focuses on the historical data set of your specific user base. Beyond sharing the results of our fraud analysis, you'll get access to all the information that SEON's data enrichment tools unearth in the process.

By analyzing transactions you know to have been honest or fraudulent, we can uncover how much you could have saved by avoiding fraud in the past. You can also use the analysis to build an accurate model of how SEON would classify your transactions in the future. 

Batch testing is free up to 2000 API calls or rows of data if you are on our Free plan. If you are already using SEON's Pro plan please keep in mind that you may be charged for batch tests.   Our Customer Success team or your dedicated Account Executive can assist you in processing large batch files that are above Free plan limits.

SEON's batch test process

1. (Optional) Book an introductory call
   In 30 mins, our team will give you an overview of SEON's functionality and discuss your use case. This will help us ensure you get the results most useful from your batch test.
2. (Optional) Sign a mutual NDA
   A non-disclosure agreement creates a confidential relationship between the signing parties. You can download our standard NDA here. Once completed, please forward it to our Legal Team.
3. Prepare and send your historical data
   Selecting the data you send as part of the batch test is down to your Data Science Team.
4. Data analysis
   Our Data Scientists will begin processing your file as soon as it arrives. We will create a trial account for you to access the results once they are ready.
5. Results summary and workshop
   Our Data Scientists will collate the data and return the results to you. We'll follow up with a joint workshop so our team can help you build a mental picture of the data and answer any questions.

How to send us your data

Data preparation is the process of clearing up your data and organizing it in a way that makes it easier to use. To accelerate the batch testing process, please prepare your data according to the following guidelines:

• Format: CSV
• Name: COMPANYNAME_ANALSYIS.csv
• Length: at least 500 rows, no more than 10,000 rows
• You can download a sample file from here.

Did you know: You can also run a fully automated batch test from the SEON Admin panel. Read our detailed guide to learn how!

• The email and IP address fields are the most important to get good results from the batch test.
• You can add any labels (fraud, not fraud) to the transactions in the transaction_label column.

Keep in mind that the batch test file may contain sensitive personal information. Please take steps to protect this data. Before sending us your file, please compress the CSV into an encrypted ZIP file.

Forward the encrypted file to our Data Science Team. Do not send the file's password in the same email. Our team will confirm that they have received the file.

Tip: We are happy to support more secure file transfer procedures and tools as well. Please contact our team if you'd prefer to send your file over another solution.

Understanding batch test results

We conduct batch tests using all three modules of our Fraud API, enriching data based on emails, phone numbers, and IP addresses. Batch tests use SEON's default rule set. These are the same rules that come pre-loaded in every SEON account. 

Warning: Default scores and thresholds are designed with multiple data points in mind, such as the email, phone, IP, and Device Fingerprinting running simultaneously. For example, if you only include email addresses in your batch file, you should consider a score of over 8 risky, but it would still qualify as safe with the default threshold due to a lack of corroborating data.

Rules can affect a transaction's fraud score or state. Fraud scores are how SEON reflects the risk associated with each transaction. When a transaction's score reaches a certain threshold, its state is changed. Transactions can have three states:

Learn more: Head over to our Scoring engine overview to uncover how fraud scores work.

Email module

The email risk score indicates how risky the email address is. We consider a score over 8 risky. Disposable domains are blocked by default, resulting in a high fraud score. 

SEON's email checks will return the following results:

• Email provider information
  If the email is registered at a free or disposable provider or a custom address tied to a company's or institution's domain. Free email providers can fall into no-risk and high-risk categories. High-risk providers do not require additional verification when users create new addresses.
• Domain data:
  We provide domain metadata because fraudsters sometimes try to register domains to pose as legitimate company domains. This information will include the registrar's name, along with other information about mailbox settings, for example, if an accept all policy has been set on the domain or whether the MX records are valid. If not, the domain cannot receive emails. You can also validate the TLD (e.g., .com) and see if there is a live website on the domain.
• Approximate minimum age:
  Insight into whether the email address has been involved in a data breach or not unlocks data about its age. An email being included in a data breach proves that the address was in use before the breach occurred. If the email address hasn't been in any data breaches, it may be completely fresh and thus pose a higher risk.
• Social and digital footprint:
  Our tools check over 40 digital and social platforms in real-time to uncover if the provided email address has been used to register an account with any of them. Most people use their email address as a digital passport, while fraudsters won't create a digital footprint for their throw-away emails. The email is highly risky if it is free, has not been used online, and has not been involved in a data breach.

Did you know: You can find an exhaustive  list of all data fields we'll return in response section of our Email API reference page.

Phone module

Similarly to the Email module, the Phone module provides a risk score, which indicates the risk tied to the provided number. In our experience, a score over 4 is risky.

Our phone number checks will uncover:

• Validity check
  A simple check to confirm that the number provided is valid and can be called. Stop fraudsters using random strings of numbers in their tracks.
• Country, carrier, and type
  Detailed insight into a number's country of origin, its type (landline, cell, PC), and carrier information. Catch fraudsters using stolen or throw-away phone numbers.

We limit HLR/CNAM lookups that detect if the phone number is virtual or cloud-registered by checking the HLR + IMSI in batch tests. Requesting these checks may carry extra costs.

• Social and digital footprint
  Our tools will check if the phone number has been registered to 15+ digital and social services. Similarly to email address checks, this can help prove that a number is real, connected to a trusted customer, and in use.
• Messenger use
  SEON can uncover when a user last logged in and the profile picture they use on a handful of messaging accounts connected to the provided phone number.

Did you know: You can find an exhaustive  list of all data fields we'll return in response section of our Phone API reference page.

IP module

The IP module will help you spot risky connections and suspicious customers. With SEON's default settings, we'll give any IP that is a server and not residential a score over 10. VPNs are always server-type IPs, and Tor nodes will always score above 80 points.

• Geolocation
  Uncover the geographic location of the IP connecting to your service. Correlate this information with other location data such as phone number country codes, shipping addresses, etc., to uncover fraudulent transactions before they happen.
• IP type
  Learn if your customer is using a normal residential or mobile internet connection. Often fraudsters will connect through data center IPs. Thus these should be considered risky.
• ISP information
  See the exact name of the Internet Service Provider (ISP). This can be useful when investigating transactions and handling clone detection as many fraudsters tend to stick to the same ISP.x
• Open Ports
  Open ports can identify if your customer is running any web tools or servers through their IP. All proxies will leave some ports open to let other computers connect to them, so ports open mean higher risks.
• Proxies, VPNs & Tor nodes
  Easily verify whether the IP is a Tor node, VPN, Public, or Web proxy.
• Spam blacklists
  The spam blacklist checks indicate if the IP was marked as a spam source on any of the more than 60 Domain Name System-based Blackhole List that we check. If an address is listed more than 3–4 times, we consider it high-risk, while 1 or 2 mentions are common.

Did you know: You can find an exhaustive list of all data fields we'll return in response section of our IP API reference page.