Admin Panel

The SEON Sense dashboard was designed to be intuitive, collaborative, and fully flexible. Boost team collaboration while reducing fraud rates with powerful analytics tools and features.

 

The Dashboard

Widgets on the dashboard are built around the main KPIs and aggregated data of our service, providing useful information for later configuration and analysis. Custom widgets can be implemented upon request. To do so, click “Request new widget” at the bottom of the Dashboard.

By default it displays:

  • Top Transaction Locations 
    This widget lists the top 5 locations based on fraud scores. Red dots mark fraudulent operations, and green ones show normal transactions.
  • Viewed Transactions
    Displays the total number of transactions processed through our system and the amount sent in in a certain currency.
  • Fraudulent transactions
    The last two counters indicate the total monetary amount of the transactions in DECLINE or REVIEW state, and the number of transactions currently in REVIEW. 

 

Transactions view 

The transaction page is the main area for manual reviewing. The list is generated from the input and API response attributes. Custom attributes can be set upon request as well.

 

The list can be ordered by clicking the top attributes with vertical arrows next to them, and you can also modify list columns with the gear icon on the right. The unopened transactions are marked green, hold your mouse over the mark to see who viewed it last time.

 

Transaction Details

The list contains the most important data of the transaction. To open the details page, click the row.

 

State Change

State of one or multiple transactions can be changed directly from the list view. This also feeds our machine learning algorithm and your custom positive and negative labels can be selected too. For bulk action, select multiple rows then set a state at the bottom.

 

Analytics Features

SEON offers a wide range of analytic and collaboration tools to make fraud managers’ lives easier. Set up different permission levels, manage blacklists and workflows, and reduce fraud in the most convenient way.

 

Behaviour Analytics

Collect and screen complete customer activity on your website via APIs. Enable specific algorithms at login, checkout or signup, and prevent abuse at the earliest access point possible.

 

Customer Connections

We help to visualize shared data points between your customers to easily spot fraud rings. You can select any data point used by the customer or check for connections using every available data point. You can easily mark from this menu for quick blacklisting.

Customer connections feature in SEON admin

 

Activity Page

View historical transactions for the same customer under the Activity tab. Columns are customizable and every new user device is highlighted. State changes and details are also accessible from here. 

 

Admin User Logs

List every team member's action related to the transaction (such as view, state change, blacklisting, note, etc.). This speeds up workflows and simplifies collaboration.

 

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