Workflows

SEON workflows is a unified identity verification orchestration platform that lets you design, deploy and manage end-to-end user verification journeys all from one place. Instead of integrating multiple products separately, Workflows provides a single, powerful solution to combine identity verification, fraud prevention and AML compliance.

This no-code orchestrator allows you to build and adapt customer journeys quickly, respond to new fraud threats and optimize for conversion without requiring developer resources.

Workflows bring together all of SEON's powerful capabilities into a single, orchestrated solution.

Building and deploying an identity verification workflow is a simple, three-step process.

1. Design your flow: Use the visual workflow editor to build verification journeys by dragging and connecting nodes. Each node represents a specific action or check in the verification process.

2. Define conditions: Use conditional nodes to create intelligent routing logic. Build conditions using data fields from across the SEON platform, including risk scores, document check results and device attributes.

3. Deploy and monitor: Once saved, your workflow is immediately available. Monitor real-time session status, view detailed results for each node and search and filter runs from the Workflow runs tab.

• One SDK for all capabilities: Access the full suite of SEON’s identity verification and fraud prevention tools through a single integration, reducing development time and complexity.
• Visual workflow builder: Design and deploy complex identity verification workflows using an intuitive drag-and-drop editor. No coding required.
  Complete visibility: Track every step of the user journey in real-time from a centralized dashboard, gaining full insight into session status and verification outcomes.
• Flexible decision logic: Route users dynamically based on risk, geography, behavior or any custom data point to balance security and user experience.

Fully score-driven and rule-aware branching

Any signal generated within the platform can be used to drive workflow logic. Fraud scores, state changes, default rules and fully custom rules are all available as branching conditions.

Every workflow step is executed through the Fraud API, ensuring that scores are consistently generated, evaluated, and reused across the entire flow. This enables precise, deterministic decisioning without duplicating logic outside the workflow.

Reusable AML configuration via search profiles

AML checks can be configured once and reused seamlessly across workflows. Existing AML Search Profiles define how an AML check should run, including sources, thresholds, and matching logic.

Within the workflow editor, users simply select the desired search profile, and the AML step automatically follows that configuration. This eliminates reconfiguration, reduces errors, and ensures AML checks remain consistent across workflows and use cases.

Flexible, high-accuracy data sourcing across steps

For checks that require richer input data to achieve maximum accuracy (such as AML or Selfie checks), users have full control over where that data comes from:
Reuse data collected in previous workflow steps (e.g., extracting personal details from an ID check and passing them into AML)

Provide data programmatically at session start, without requiring prior SEON steps

This unlocks powerful use cases:

• AML optimization: Most required AML data can be automatically sourced from an ID verification step, reducing friction and improving match quality.
• Standalone selfie authentication: Customers can perform selfie verification even without prior SEON usage by supplying a reference face image when triggering the session. The newly captured selfie is then compared against that reference, simply by configuring the method in the workflow editor.

Workflows can be configured to handle a wide range of scenarios. Here are a few examples: